nathan_h
Staff & Editor
Staff & Editor
‎11-28-2025
Last activity: Nov 28, 2025 2:49:20 PM
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Description This article describes on how to fix the FortiClient EMS connector connecting to FortiClient EMS Cloud using FortiGate Access Key without a valid FCEM contract. Scope FortiGate v7.4.9 and below, FortiGate v7.6.3 and below. Solution EMS co...
Description This article describes the '504 Gateway Timeout' error when using FortiProxy in accessing a Website. Scope FortiProxy v7.4.x Solution Internet traffic is routed through FortiProxy, configured as the proxy server. Users intermittently enco...
Description This article describes how to fix an issue where the user is unable to login on SSL VPN with 2 ISPs having different MTUs. For example: one ISP is a PPPOE interface, and the other one is a regular physical interface. FortiClient gets stuc...
Description This article describes that fragmented packets are not sent out when IPsec npu-offload is enabled. This is for an IPsec tunnel configured with vpn-id-ipip encapsulation and with NP7 Hardware model. Scope FortiGate. Solution Network Topolo...
Description This article describes unexpected behavior of the CLI configuration on a custom Category or Local Category where 'set allow' cannot be configured. Scope FortiGate. Solution The Custom Category testcat Action is set to Allow.  In the GUI: ...
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