Technical Tip: SIP One-Way Audio Even With RTP Pac...

hgarara · 07-11-2025

Description This article explains a scenario where SIP one-way audio persists even though RTP packets are seen in both directions. Scope FortiGate. Solution When dealing with SIP one-way or no-audio issues in VoIP deployments, the most common trouble...

hgarara · 07-06-2025

Description This article explains the cause of the error 'Speed test results have not returned in the appropriate time' that appears when performing a speed test under a specific interface, 'execute speed test'. Scope FortiGate. Solution When the spe...

hgarara · 06-20-2025

Description This article explains the reason and resolution for a failed PCI DSS vulnerability scan where the scanner reports the error:'Web server stopped responding to HTTP requests during scanning. Two minutes later, and found it responsive again'...

hgarara · 01-26-2025

Description This article describes how to resolve the error 'Change state pending timer expired' while FortiAP is showing offline. Scope FortiAP, FortiGate. Solution When FortiAP shows offline verify the reason for failure using the below command: TE...

hgarara · 10-07-2024

Description This article describes the configuration of a policy-based IPsec tunnel with FortiGate's GUI, where both sides have static IP. Scope FortiGate operating in NGFW mode, Profile-based. Solution Steps to configure policy-based IPsec tunnel: C...

hgarara · 02-26-2025

Hello @EGP ,It would be worth specifying if those affected machines only face issue with specific websites or not. Besides that try running sniffer and debugs on FortiGate to verify that traffic is flowing through FortiGate expected. There could poss...

hgarara · 10-04-2024

Hello @jaypat, Confirm if generating host key from sshkeygen looks like the format below(example): ssh-rsa AAAAAAAAAAAAhaslkdjalkdsmx;asmscx;la,x;l,alsx,a asdiohjfwidpokpco,zx;kcjmascpkas;xka;lkx;lakx;laksp - Try to copy the whole text paste it to no...

hgarara · 08-21-2024

Hello @james_hull, I understand your concern, instead of adding malicious IPs manually, you can make this process dynamic. Please refer to this article which will certainly block the ip address if there is an invalid user connection attempt being mad...

hgarara · 08-01-2024

Hello @Mirza_Asad2723, Can you please share the firmware version of fortigate and how is the policy being set up? Thank you, Hemil

hgarara · 07-24-2024

Hello @Marcos_FDS1012,Regardless if its a different VPN's DNS taking over your local DNS due to which you are facing issues with FSSO. They should be capable of using split DNS. If its not the case. Please elaborate the issue in detailed manner. Than...

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