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When FortiAP shows offline verify the reason for failure using the below command:
TESTFGT1 # di wireless-controller wlac -c wtp
-------------------------------WTP 1----------------------------
WTP vd : root, 0-FP12345678965432 MP00
uuid : 545678e8-c5yh-52tt-5454-a96034kj5n3
mgmt_vlanid : 0
region code : A valid
refcnt : 3 own(1) wtpprof(1) ws(1) deleted(no)
apcfg status : N/A,N/A cfg_ac=0.0.0.0:0 val_ac=0.0.0.0:0 cmds T 0 P 0 U 0 I 0 M 0
apcfg cmd details:
plain_ctl : disabled
image-dl(wtp,rst): yes,no
admin : enable
wtp-profile : cfg(FAP231G-default) override(disabled) oper(FAP231G-default)
wtp-mode : normal
wtp-wanlan-mode : wan-only
cfg-apcfg-prof :
oper-apcfg-pro :
bonjour-profile :
wtp-group :
name :
location :
region-map :
pos-x : 0
pos-y : 0
ble-major-id : 0 (wtp: 0, grp: 0, prof: 0)
ble-minor-id : 0 (wtp: 0, prof: 0)
led-blink : disabled
led-state : enabled
led-schedules :
poe mode : full(auto)
poe-mode-oper : full
usb port : enabled(enabled from AC)
usb port oper : enabled
ext-info-enable : enabled
ip-frag-prevent : TCP_MSS
tun-mtu : 0,0
split-tunneling-acl-path : local
split-tunneling-local-ap-subnet : disabled
energy-efficient-ethernet : disabled
active sw ver : FP231G-v7.4.5-build0734
local IPv4 addr : 10.11.1.1
board mac : aa:bb:cc:12:34
join_time : Mon July 8 7:12:49 2023
mesh-uplink : ethernet
mesh hop count : 0
parent wtp id :
connection state : Connected (0-10.11.1.1:5246)
image download progress: 0 (upd-init,8099 hold 0 rst 0)
last failure : 7 -- Change state pending timer expired
last failure param: N/A
last failure time: Mon July 8 7:07:11 2023
station info : 0/0
....
Based on the above example FortiAP stayed offline due to the default echo timer/max retransmit.
Follow these steps:
config wireless-controller global
set max-retransmit 3 <----- This is a default value - (Change the value to 25).
end
config wireless-controller timers
set echo-interval <1-255> <------ increase to 100.
end
The FortiAP came online:
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