| Description | This article describes how to troubleshoot SSL VPN 'Credential or SSL VPN configuration is wrong (-7200)' error while using foreign characters in password. |
| Scope | FortiOS |
| Solution |
Let's consider the following example
Example: With 'Lé0testpwd$' as the password, radius users authentication via FortiClient VPN is unsuccessful. Whereas when the password is modified as 'Le0testpwd$' authentication is successful.
This includes characters with an accent like è, î, ç, etc. https://www.key-shortcut.com/en/windows-keyboard/windows-special-characters https://rbutterworth.nfshost.com/Tables/compose/
To over come this issue, change the encoding of radius server:
# config user radius
Instead of using original encoding, ISO-8859 is an extension which uses few variations like ISO-8859-1, ISO-8859-2, ISO-8859-3, etc.
In this case ISO-8859-1 is used as it contains those accent characters of European languages. |
