Troubleshooting Tip: After a failover, FortiAP dev...

Adolfo_Z_H · 11-26-2024

Description This article describes information required to expedite Technical RMA approval. Scope FortiSwitch. Solution The RMA team will redirect a ticket to the TAC team for further investigation if the ticket has not enough information or proof th...

Adolfo_Z_H · 11-26-2024

Description This article describes Information required to expedite Technical RMA approval. Scope FortiAP. Solution The RMA team will redirect a ticket to the TAC team to further investigation if the ticket has not enough information or proof of devi...

Adolfo_Z_H · 11-26-2024

Description This article describes information required to request a RMA replacement when the device is non-responsive. Scope All Fortinet hardware products with Management Interfaces. Solution RMA technical approvals procedures are similar to all Fo...

Adolfo_Z_H · 10-23-2024

Description This article describes diagnosis commands to troubleshoot BGP issues on FortiSwitch units Scope FortiSwitch OS 7.0 and up. Solution The following FortiSwitch diagnose commands can help with diagnosing most common BGP issues on FortiSwitch...

Adolfo_Z_H · 10-17-2024

Description This article describes how to use FortiAP load balancing. Scope FortiGate and FortiAP running versions 7.4.X and up. Solution If enabled, Wireless controller will monitor the number of connected devices across FortiAP, and try to balance ...

Adolfo_Z_H · 10-17-2024

Nice article. Congratulations.

Adolfo_Z_H · 08-20-2024

Please open a TAC ticket to look in depth on your issue. Use FSW Serial number on it to be routed to FSW specialist.

Adolfo_Z_H · 08-19-2024

Please do this fix Enable the NTP server mode on the FortiLink interface. There must be an entry for the FortiLink interface in the configuration in order to use it as a server. This is a configuration example on Fortigate CLI: config system ntp set ...

Adolfo_Z_H · 08-19-2024

No CAPWAP IP address retrieved for FortiSwitch S108EP5920004250 <--- Means device is not capable to build CAPWAP tunnel for management. Most Frecuent cause of this issue is NTP sync fail between FGT and FSW.

Adolfo_Z_H · 08-19-2024

for some reason, you have 2 fortilink interfaces enabled on your FGT devices FortiGate-70F ## execute switch-controller diagnose-connectio Fortilink interface ... OKFortilink enabled Fortilink interface ... OKfortilink enabled One of them is healthy ...

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Technical Tip: Expedite Fortiswitch RMA technical approval

Technical Tip: Expedite FortiAP RMA technical approval

Technical Tip: How to proceed to request a RMA when a device is non-responsive

Troubleshooting Tip: How to diagnose BGP issues on FortiSwitch units

Technical Tip: Load balancing between FortiAPs

Re: Troubleshooting Tip: FortiSwitch Spanning Tree Protocol (STP) troubleshooting guide

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Re: Fortiswitch 108e showing offline

Re: Fortiswitch 108e showing offline

Re: Fortiswitch 108e showing offline

Troubleshooting Tip: After a failover, FortiAP dev...

Technical Tip: IPsec tunnel for FortiAP devices, d...

Troubleshooting Tip: Common Wi-Fi tuning issues an...

Troubleshooting Tip: switch-controller msg="error:...

Technical Tip: FortiAP-F series reboots unexpected...

Re: FortiAP Advanced Management License

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