Description This article describes information required to expedite
Technical RMA approval. Scope FortiSwitch. Solution The RMA team will
redirect a ticket to the TAC team for further investigation if the
ticket has not enough information or proof th...
Description This article describes Information required to expedite
Technical RMA approval. Scope FortiAP. Solution The RMA team will
redirect a ticket to the TAC team to further investigation if the ticket
has not enough information or proof of devi...
Description This article describes information required to request a RMA
replacement when the device is non-responsive. Scope All Fortinet
hardware products with Management Interfaces. Solution RMA technical
approvals procedures are similar to all Fo...
Description This article describes diagnosis commands to troubleshoot
BGP issues on FortiSwitch units Scope FortiSwitch OS 7.0 and up.
Solution The following FortiSwitch diagnose commands can help with
diagnosing most common BGP issues on FortiSwitch...
Description This article describes how to use FortiAP load balancing.
Scope FortiGate and FortiAP running versions 7.4.X and up. Solution If
enabled, Wireless controller will monitor the number of connected
devices across FortiAP, and try to balance ...
Please do this fix Enable the NTP server mode on the FortiLink
interface. There must be an entry for the FortiLink interface in the
configuration in order to use it as a server. This is a configuration
example on Fortigate CLI: config system ntp set ...
No CAPWAP IP address retrieved for FortiSwitch S108EP5920004250 <---
Means device is not capable to build CAPWAP tunnel for management. Most
Frecuent cause of this issue is NTP sync fail between FGT and FSW.
for some reason, you have 2 fortilink interfaces enabled on your FGT
devices FortiGate-70F ## execute switch-controller diagnose-connectio
Fortilink interface ... OKFortilink enabled Fortilink interface ...
OKfortilink enabled One of them is healthy ...