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Description This article describes a general troubleshooting approach to determine routing/traffic issues on the AWS cloud environment when connected to an on-premises firewall via IPSEC VPN. Scope FortiGate deployed in AWS cloud connected to an On-P...
Description This article describes how to fix the A JavaScript Error Occurred in the Main Process' after installing the FortiClient software in Windows. Scope FortiClient Software installed in a Windows Machine Solution 1) Uninstall the Forticlent So...
Description This article describes on how to point the same FQDN to 2 or more SSID captive portals having different interface IPs. The end users will only see the FQDN as the captive portal address instead of the interface IP in 2 or more SSIDs deplo...
Description This article describes on how to connect to a FortiGate VM deployed in AWS as an EC2 instance using a serial/console connection. If a super-admin user lost the password to the EC2 instance, the only way to retrieve the password is using a...
Description: This article describes that traffic from AWS LAN hosts toward remote site via IPsec tunnel does not reach FortiGate VM deployed in AWS as EC2 instance. Scope:(PC1)----------(Firewall)==========IPSEC TUNNEL============(FortiGate in AWS)--...
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