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sdebnath
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Staff
‎11-27-2025
Last activity: Nov 27, 2025 6:41:02 PM
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Troubleshooting Tip: A trusted website is being blocked and categorized as a spam URL by the DNS Filter

11-27-2025
Description This article describes how to allow trusted websites that are incorrectly flagged as Spam URLs and denied by the DNS Filter. Scope All FortiGate. Solution An authentic website is being blocked by the DNS filter, triggering a 'SPAM: URLs' ...

Technical Tip: FortiCloud status appears as unreachable on FortiGate

10-07-2025
Description This article explains why a FortiGate device fails to send logs to its FortiCloud account (licensed), resulting in the FortiCloud status appearing as unreachable. Scope FortiGate Cloud. Solution A FortiGate device provisioned under a Fort...

Technical Tip: IP Reservations within IPAM-Managed DHCP Scopes

08-29-2025
Description This article describes manual IP Address reservation within IPAM-managed DHCP scopes for asset management. Scope FortiGate. Solution FortiGate is now automatically assigning IP addresses to interfaces using FortiIPAM’s reserved IP ranges ...

Technical Tip: Allowing website access from blocklists with backend and frontend URLs

08-29-2025
Description This article explains how to allow access to a legitimate website blocked by category-based filtering by whitelisting both its frontend and backend URLs. Scope FortiGate. Solution When accessing a website, the URL entered in the browser (...

Technical Tip: The Policy Name column cannot be rearranged or interchanged with other columns

08-29-2025
Description This article describes the expected behaviour of the fixed Policy Name column in FortiGate firewall policies, which cannot be rearranged or repositioned. Scope FortiGate firmware versions from v7.4.4 up to the latest release. Solution In ...
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