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sdebnath
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‎01-01-2026
Last activity: Jan 1, 2026 1:44:28 PM
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Troubleshooting Tip: Resolving CMDB Save Errors for Hardware FortiToken on FortiGate

12-31-2025
Description This article describes an issue where a FortiGate device shows the error message 'Error cmdb save error' during the activation or import of physical FortiToken tokens. Scope FortiGate v7.6.3, v7.6.4 and v7.6.5. Solution When importing or ...

Troubleshooting Tip: A trusted website is being blocked and categorized as a spam URL by the DNS Filter

11-27-2025
Description This article describes how to allow trusted websites that are incorrectly flagged as Spam URLs and denied by the DNS Filter. Scope FortiGate. Solution An authentic website is being blocked by the DNS filter, triggering a 'SPAM: URLs' erro...

Technical Tip: FortiCloud status appears as unreachable on FortiGate

10-07-2025
Description This article explains why a FortiGate device fails to send logs to its FortiCloud account (licensed), resulting in the FortiCloud status appearing as unreachable. Scope FortiGate Cloud. Solution A FortiGate device provisioned under a Fort...

Technical Tip: IP Reservations within IPAM-Managed DHCP Scopes

08-29-2025
Description This article describes manual IP Address reservation within IPAM-managed DHCP scopes for asset management. Scope FortiGate. Solution FortiGate is now automatically assigning IP addresses to interfaces using FortiIPAM’s reserved IP ranges ...

Technical Tip: Allowing website access from blocklists with backend and frontend URLs

08-29-2025
Description This article explains how to allow access to a legitimate website blocked by category-based filtering by whitelisting both its frontend and backend URLs. Scope FortiGate. Solution When accessing a website, the URL entered in the browser (...
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