Description | This article describes the grace period of FortiGate when the license is showing valid. |
Scope | All FortiGates. |
Solution |
The FortiGate grace period means FortiGate firewall's service contract has reached the end of its service contract but will continue to function for a designated period. This will allow to renew the subscription without losing functionality right away. The grace period usually lasts 60 to 90 days, depending on the location and contract terms. Refer to this useful link for more information. Fortinet’s Service Contract Activation and Grace Period Policy The way a FortiGate device behaves when a license expires depends on the type of license and configuration. Here is what usually happens:
Follow this useful guideline to fix the issue FortiGate - FortiGuard communication:
If all of the above have been checked and the issue still persists, try upgrading the unit to the next available release. This will resolve the 'in-grace period' issue immediately. |