FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
sdebnath
Staff
Staff
Article Id 367664
Description This article describes how to resolve an issue where a legitimate website is blocked when FortiGuard Intrusion Prevention categorizes it as 'unrated'.
Scope All supported versions of FortiGate.
Solution

When a legitimate website is blocked due to being categorized as 'Unrated' by FortiGuard Intrusion Prevention (see attachment), follow these steps:

Webpage Blocked.jpg

 

  1. Verify if the URL has been categorized by FortiGuard Labs by visiting https://www.fortiguard.com/webfilter.
  2. If FortiGuard Labs categorizes the URL as 'Not Rated,' create a static URL filter for the legitimate site with the action set to 'Exempt' instead of 'Allow', and select 'Wildcard' as the Type. This web filter configuration with the firewall policy ensures the website can be accessed without further issues:


Website is not rated.jpg

 

3 Exempt.jpg

 

4 Website is working.jpg

 

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