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lucianag22
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Staff
‎10-28-2025
Last activity: Oct 29, 2025 12:02:51 AM
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Troubleshooting Tip: Unable to Integrate FortiSIEM with Bitdefender GravityZone due TLS Error

10-22-2025
Description This article explains how to solve the error: {"code":-32602,"message":"Invalid params","data":{"details":"The web server with this URL must support TLS 1.2, at least"}}}' trying to enable Endpoint Bitdefender GravityZone forward events t...

Troubleshooting Tip: Failed Test Connectivity with AWS CloudTrail API and FortiSIEM integration

06-24-2025
Description This article explains how to solve the Test Connectivity error: failed (Invalid Credential or Timeout) with AWS CloudTrail API and FortiSIEM integration, even using the right credentials. Scope FortiSIEM. Solution Confirm that each step i...

Troubleshooting Tip: How to configure Gmail as the email server in FortiSIEM using basic authentication

05-28-2025
Description This article describes how to configure Gmail as the email server in FortiSIEM using basic authentication for sending email notifications. Scope FortiSIEM. Solution Go to under ADMIN -> Settings -> System -> Email and enter the settings a...

Troubleshooting Tip: Failed to create a Template Associations for FortiSIEM Agent

03-30-2025
Description This article describes how to solve the error 'No Collector available. Add a collector first when trying to create a Template Associations on the GUI under Admin -> Setup -> Windows Agent / Linux Agent -> Host to Template Associations. Sc...

Troubleshooting Tip: Failed to install image on FortiSiem Collector via Image Server

01-28-2025
Description This article describes how to solve the error 'Running upgrade.sh Failed 13' when trying to upgrade collector via Image Server on the GUI. Using FortiSIEM GUI, after uploading the image on the Image Server page and downloading it to the C...
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