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amatos
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‎05-22-2025
Last activity: May 22, 2025 12:52:20 PM
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Technical Tip: IPSEC dial up tunnel not working when selecting the option 'Inherit from policy' in XAUTH

05-02-2025
Description This article describes an issue when an IPSEC VPN user cannot connect to the VPN if the option 'Inherit from policy' is configured in the XAUTH field in the VPN phase1 configuration, even though the groups are properly configured in the f...

Troubleshooting Tip: Error while installing FortiClient version 7.4.3 in Windows ARM

04-24-2025
Description This article describes an issue while trying to install the FortiClient version 7.4.3 in a Windows ARM. If the user uses an .exe file, it may present a message similar to the following, stating that the Setup Wizard ended prematurely beca...

Technical Tip: IPsec VPN over TCP using FortiClient not establishing, with error message 'wrong transport, phase 1 uses non udp' in the FortiGate's IKE debug

01-13-2025
Description This article describes an issue where connection to IPSEC via FortiClient using TCP is not being established, even though it was configured in the FortiClient, as in the below example: Scope FortiGate, FortiClient. Solution In the IKE deb...

Technical Tip: 'Some Fortinet Service Subscriptions have expired' message persists in notification bar after upgrading to FortiOS v7.4.4 and v7.6.0

01-03-2025
Description This article describes an issue in FortiOS where the message 'Some Fortinet service subscriptions have expired' persists in the GUI beyond 30 days after the associated license or subscription has expired. Scope FortiGate v7.4.4, 7.6.0. So...

Technical Tip: Receiving error message 'Invalid IAM Instance Profile name' while deploying a FortiGate VM in AWS using Terraform

12-16-2024
Description This article describes an issue users may receive while trying to deploy a FortiGate VM (Mainly cluster) in AWS using Terraform. Some users while deploying via Terraform, may encounter the following error when submitting the command 'terr...
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