Description |
This article describes an issue in FortiOS where the message 'Some Fortinet service subscriptions have expired' keeps showing even after 30 days of the license/subscription expired. |
Scope | FortiGate v7.4.4, 7.6.0. |
Solution |
By default, the expiration notification should be hidden 30 days after the expiry date. However, in FortiOS versions v7.4.4 and v7.6.0, the message continues to display indefinitely.
If the expiry notification continues to show when logging in using a browser in incognito/private mode, this is a likely a known GUI issue 1058473 already addressed by the R&D team. To resolve, the administrator should upgrade to FortiOS v7.45, v7.6.1 or later. See 'Resolved Issues' in the Release Notes.
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