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gtreminio
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‎09-20-2024
Last activity: Sep 20, 2024 3:04:44 PM
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Troubleshooting Tip: Fixing the error 'index.html' when creating a landing page by importing Zip file

09-20-2024
Description This article describes that when creating a custom landing page by importing a zip file, it gives the error 'index.html file is required'. Scope FortiPhish all versions. Solution The error for 'index.html file is required' is present when...

Troubleshooting Tip: Emails from personal quarantine are deleted upon being released by the end user when using Office 365 as a mail server

09-26-2023
Description This article describes how to avoid emails being deleted once they are released from quarantine. Scope FortiMail v6.2.x, v6.4.x, v7.0.x, v7.2.x, v7.4.x, v7.6.x. Solution The end user typically receives a quarantine report:   As soon as th...

Technical Tip: Configuring other-helo-greeting to different value on config-only HA

08-30-2023
Description This article describes how to configure other-helo greetings on config-only HA for specifying a greeting name on each unit. Scope FortiMAil v7.0.x, v7.2.x and v7.4.x. Solution By default, FortiMail config-only ha synchronizes the setting ...

Troubleshooting Tip: Disclaimer not applied for all messages

08-24-2022
Description This article describes an issue where the disclaimer is not being inserted on all emails and is being applied to only selected emails. Scope FortiMail. Solution By default, FortiMail has the setting to insert the disclaimer on selected em...
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