Technical Tip: Microsoft Teams calls dropping

HiralShah · 02-02-2024

Description This article describes the case when it is desired to access the VPN using web mode but it is showing 403 Forbidden error while SSL VPN is configured with SAML authentication. Scope FortiGate. Solution SSL VPN web mode gets the error as b...

HiralShah · 01-09-2024

Description This article describes the case when the admin cannot find which user is connected with the IPsec dialup tunnel. Scope FortiGate, all firmware. Solution The admin needs to know which user is connected with the IPsec dialup tunnel successf...

HiralShah · 11-27-2023

Description This article describes how to solve an issue where, in some cases, Windows systems think the FortiGate is a new network each time it reboots. In these cases, the issue is that the software switch is getting a different MAC address with ea...

HiralShah · 10-12-2023

Description This article details steps that need to be taken to ensure everything else in a FortiGate setup works as expected after changing the WAN IP. Scope All supported FortiGate firmware. Solution To change the WAN IP to a new IP address make su...

HiralShah · 10-05-2023

Description This article describes how to troubleshoot an error where emails are quarantined, showing blank in the sender email field, and debug logs show the error '_init_mail_info: no user'. Scope All supported FortiGate firmware. Solution All the ...

HiralShah · 08-22-2023

Hello Ruby, I see that you have issue with only certain devices, Are those internal devices or connected using VPN? if it is connected locally and you are having issue to access internet from a device run these debugs when you are having issue, meanw...

HiralShah · 08-15-2023

Hello Amak, I believe 192.168.3.101 is taking higher bandwidth for you so as suggested you can create sd-wan rule and in interface preference, you can keep only wan1 as you want traffic from 192.168.3.101 go through wan1 only.

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Technical Tip: SSL VPN web mode showing '403 Forbidden' error

Technical Tip: Check which user is connected with IPsec dialup tunnel

Troubleshooting Tip: Each time FortiGate reboots, the software switch's MAC address changes

Technical Tip: Other necessary changes to make when changing WAN IP

Troubleshooting Tip: Emails getting quarantined with the error '_init_mail_info: no user'

Re: Connectivity Issues with EOS Fortigate 100F - Need Help!

Re: Higher bandwidth usage user move to different wan

Technical Tip: Microsoft Teams calls dropping

Technical Tip: Check which user is connected with ...

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