Description This article describes how to solve an issue where, in some
cases, Windows systems think the FortiGate is a new network each time it
reboots. In these cases, the issue is that the software switch is
getting a different MAC address with ea...
Description This article details steps that need to be taken to ensure
everything else in a FortiGate setup works as expected after changing
the WAN IP. Scope All supported FortiGate firmware. Solution To change
the WAN IP to a new IP address make su...
Description This article describes how to troubleshoot an error where
emails are quarantined, showing blank in the sender email field, and
debug logs show the error '_init_mail_info: no user'. Scope All
supported FortiGate firmware. Solution All the ...
Description This article describes that if the user cannot RDP into the
PC when connected with SSL VPN, but RDP when it is on the same network,
and provides troubleshooting steps for this issue. Scope FortiGate.
Solution Check the SSL VPN setting. Ma...
Description This article describes the case when using a configured
site-to-site IPSec tunnel between FortiGate and Azure. The tunnel has
phase1 as well as phase2 up but still getting the error No proposal
chosen. Scope FortiGate, All Firmware. Solut...
Hello Ruby, I see that you have issue with only certain devices, Are
those internal devices or connected using VPN? if it is connected
locally and you are having issue to access internet from a device run
these debugs when you are having issue, meanw...
Hello Amak, I believe 192.168.3.101 is taking higher bandwidth for you
so as suggested you can create sd-wan rule and in interface preference,
you can keep only wan1 as you want traffic from 192.168.3.101 go through
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