Technical Tip: Check which user is connected with ...

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 293309

Description

This article describes the case when the admin cannot find which user is connected with the IPsec dialup tunnel.

Scope

FortiGate, all firmware.

Solution

The admin needs to know which user is connected with the IPsec dialup tunnel successfully.

VPN -> IPSec Tunnels only shows '1 dialup connection' and does not mention the username.

Select '1 dialup connection':

Here the XAUTH user is unchecked, check that and it will be possible to see the username connected with the dialup tunnel.

Also, go to Log & Report -> System Events -> VPN Events -> Check XAUTH user to see the user in the logs.

If the issue persists, contact the TAC team.

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Technical Tip: Check which user is connected with IPsec dialup tunnel