FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
HiralShah
Staff
Staff
Article Id 293309
Description This article describes the case when the admin cannot find which user is connected to the IPsec dial-up tunnel.
Scope FortiGate, all firmware.
Solution

The admin needs to know which user is connected to the IPsec dial-up tunnel successfully.

Under VPN -> IPSec Tunnels, it shows '1 dialup connection' but does not mention the username.

 
 

Select '1 dialup connection' to bring up the IPsec monitor:

 

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Here, the XAUTH user is unchecked; check that, and it will be possible to see the username connected with the dial-up tunnel.


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Also, go to Log & Report -> System Events -> VPN Events -> Check XAUTH user to see the user in the logs.

 

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To see which assigned IPs correlate with what users are connected, add a 'Firewall Users' widget and open it up:

 

Firewall Users (1).png

 

If the issue persists, contact the TAC team.