Created on
01-09-2024
06:55 AM
Edited on
09-29-2025
07:22 AM
By
Jean-Philippe_P
Description | This article describes the case when the admin cannot find which user is connected to the IPsec dial-up tunnel. |
Scope | FortiGate, all firmware. |
Solution |
The admin needs to know which user is connected to the IPsec dial-up tunnel successfully. Under VPN -> IPSec Tunnels, it shows '1 dialup connection' but does not mention the username. Select '1 dialup connection' to bring up the IPsec monitor:
Here, the XAUTH user is unchecked; check that, and it will be possible to see the username connected with the dial-up tunnel.
Also, go to Log & Report -> System Events -> VPN Events -> Check XAUTH user to see the user in the logs.
If the issue persists, contact the TAC team. |
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