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‎06-13-2025
Last activity: Jun 13, 2025 6:10:01 PM
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Troubleshooting Tip: User group cache not updating for all users on FortiProxy

05-12-2025
Description This article explains an issue where changes to a user’s group membership in Active Directory are not properly reflected for all users affected by the change. Scope FortiProxy. Solution If a user’s group membership is changed from one gro...

Technical Tip: Understanding When FortiGate Displays Endpoint Information under ZTNA-Matched Endpoints and Resolved IP Address Fields in the GUI and CLI

04-06-2025
Description This article explains the circumstances under which an endpoint appears under matched endpoints or resolved IP addresses, using several scenarios as examples. Scope FortiGate. Solution Prerequisites: FortiGate is connected to the FortiCli...

Technical Tip: FortiGate is prompting the user to select a certificate while login via GUI after upgrading to FortiOS v7.4.6+, v7.0.17, v7.6.2, 7.2.11

03-13-2025
Description This article describes that after upgrading to FortiOS v7.0.17, v7.2.11, v7.4.6+ and v7.6.2, a user may get prompted by the browser to select a certificate while accessing the GUI of the FortiGate. Scope FortiGate. Solution This is a know...

Technical Tip: Troubleshooting DDNS Update Override where FortiGate is a DHCP server

10-24-2024
Description This article describes various troubleshooting steps that can be taken to fix an issue where configuring FortiGate as DHCP server to do the DDNS update on a DNS server does not work as expected. Scope FortiGate. Solution Check if the Fort...

Technical Tip: Configuring SAML SSO for Wi-Fi SSID over Captive portal with FortiAuthenticator as IdP

09-09-2024
Description This article describes how to configure SAML SSO login for Wi-Fi SSID over a captive portal using FortiAuthenticator as the IdP. Scope FortiAuthenticator. Solution Configuration on the FortiAuthenticator: Configure local users on the Fort...
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