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auppal
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‎07-05-2025
Last activity: Jul 5, 2025 6:49:13 PM
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Technical Tip: Explaining 'Files dropped by quarantine daemon' log message generated by the FortiGate.

07-07-2025
Description This article explains the meaning of the 'Files dropped by quarantine daemon' log when AntiVirus and FortiSandbox are in use. Scope FortiGate. Solution While using an AntiVirus security profile with 'Send files to FortiSandbox for inspect...

Troubleshooting Tip: User group cache not updating for all users on FortiProxy

05-12-2025
Description This article explains an issue where changes to a user’s group membership in Active Directory are not properly reflected for all users affected by the change. Scope FortiProxy. Solution If a user’s group membership is changed from one gro...

Technical Tip: Understanding When FortiGate Displays Endpoint Information under ZTNA-Matched Endpoints and Resolved IP Address Fields in the GUI and CLI

04-06-2025
Description This article explains the circumstances under which an endpoint appears under matched endpoints or resolved IP addresses, using several scenarios as examples. Scope FortiGate. Solution Prerequisites: FortiGate is connected to the FortiCli...

Technical Tip: FortiGate is prompting the user to select a certificate while login via GUI after upgrading to FortiOS v7.4.6+, v7.0.17, v7.6.2, 7.2.11

03-13-2025
Description This article describes that after upgrading to FortiOS v7.0.17, v7.2.11, v7.4.6+ and v7.6.2, a user may get prompted by the browser to select a certificate while accessing the GUI of the FortiGate. Scope FortiGate. Solution This is a know...

Technical Tip: Troubleshooting DDNS Update Override where FortiGate is a DHCP server

10-24-2024
Description This article describes various troubleshooting steps that can be taken to fix an issue where configuring FortiGate as DHCP server to do the DDNS update on a DNS server does not work as expected. Scope FortiGate. Solution Check if the Fort...
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