Troubleshooting Tip: FortiManager shows No Preview...

jasonhong · 12-24-2025

Description This article describes the scenario where FortiAnalyzer Report is showing IP in IPv6 format (prepending with '::ffff:'). Scope FortiAnalyzer Solution User may face an issue whereby the where FortiAnalyzer Report is showing IP in IPv6 form...

jasonhong · 12-24-2025

Description This article describes a scenario where the FortiAnalyzer Report Dataset page does not load. Scope FortiAnalyzer. Solution Users may face an issue where the FortiAnalyzer Report Dataset page does not load but gets stuck loading indefinite...

jasonhong · 11-14-2025

Description This article describes how to troubleshoot errors when trying to register additional logging licenses to FortiAnalyzer. Scope FortiAnalyzer. Solution The user may come across the following error message when trying to register an addition...

jasonhong · 11-13-2025

Description This article describes how to troubleshoot unexpected 'webfilter-force-off' configuration during FortiManager installation. Scope FortiManager. Solution The user may come across the following unexpected configuration, where FortiManager i...

jasonhong · 10-09-2025

Description This article describes how to troubleshoot Internal Server Error when accessing map related pages in FortiManager/FortiAnalyzer Cloud. Scope FortiManager Cloud, FortiAnalyzer Cloud Solution The user may come across an Internal Server Erro...

jasonhong · 07-29-2024

Based on my understanding, OpenSSH version cannot be upgraded within FortiManager or FortiAnalyzer. Once there is confirmation that either FortiManager/FortiAnalyzer is affected by the specific OpenSSH version, a new firmware version which includes t...

jasonhong · 07-22-2024

Hi, Your understanding is correct. Either right clicking on the specific firewall policy and "Add Section" or selecting the specific firewall policy before "Add Section" will yield the same result.

jasonhong · 07-18-2024

Based on my understanding, the Section view will be disabled if one or more policies are using the Any interface, or if one or more policies are configured with multiple source or destination interfaces. If you have confirmed that there is no policie...

jasonhong · 07-17-2024

I'm not entirely sure what you meant by restoring a FMG VM via HA but you are able to restore the FMG VM into the primary unit and subsequently sync the config across to the secondary unit once the restoration is done on the primary unit.

jasonhong · 07-10-2024

Based on my understanding, all outputs from Event Monitor can only be shown in the GUI, not CLI/API. You can however choose to export all events as a CSV file. https://docs.fortinet.com/document/fortianalyzer/7.4.3/administration-guide/406975/all-eve...

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Troubleshooting Tip: FortiAnalyzer Report showing IP in IPv6 format (prepending with '::ffff:')

Troubleshooting Tip: FortiAnalyzer report dataset page does not load

Troubleshooting Tip: How to troubleshoot errors when trying to register an additional logging license to FortiAnalyzer

Troubleshooting Tip: How to troubleshoot unexpected 'webfilter-force-off' configuration during FortiManager installation

Technical Tip: Internal Server Error when accessing map related pages in FortiMananger/FortiAnalyzer Cloud

Re: CVE-2024-6387 RegreSSHion

Re: Create a New FW Policy Section in FortiManager

Re: FortiManager Interface View

Re: restore a FortiManager VM unit operation

Re: GET All Events from the Event Monitor in FortiAnalyzer

Troubleshooting Tip: FortiManager shows No Preview...

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Re: Create a New FW Policy Section in FortiManager

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