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DescriptionThis article explains how it is possible to submit a request or create Internet Service Database (ISDB) entries.SolutionNote: The Internet Service Database ((ISDB)) is updated only by the FortiGuard Team and any changes made to ISDB will a...
DescriptionThis article explains how to delete all traffic and all associated UTM logs or specific FortiGate log entries stored in memory or local disk.SolutionIn some cases (troubleshooting purposes for instance), it is required to delete all or som...
DescriptionThis article describes the options available for packet capture in FortiAuthenticator. Solution1) GUI packet captureGo to System -> Network -> Packet CaptureStart a capture on a specific interface, stop it, and download the results.Pros: E...
DescriptionThis article describes how to connect to SSL VPN when the status gets stuck at 40%.SolutionThe SSL VPN sometimes gets stuck at 40%. This can be caused when the FortiClient opens a new window in the back asking to proceed as the certificate...
DescriptionThis article describes how to connect to SSL VPN as on first configuration when the following error shows up: 'unable to logon to server username or password might not be configured properly for this connection (-12)'SolutionWhen configuri...
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