Technical Tip: Installing new or changing license on FortiNAC appliance from CLI

[Anonymous]

Description	This article describes how to change or install a new license for a FortiNAC appliance via the CLI, when a change in any of the following license components are required: Number of concurrent endpoint licenses. License type (e.g. upgrading from Plus to Pro). UUID or MAC address due to a FortiNAC appliance migration.
Scope	FortiNAC v8.x, 9.x, FortiNAC-F v7.2.x, v7.4.x.
Solution	In order to achieve this, FortiNAC should be accessed via a terminal emulator with the root credentials. Follow these steps: Download the new license from the support portal. Refer to page 14 of this guide. Access FortiNAC via a terminal emulator like PuTTY with root credentials. Navigate to the directory /bsc/campusMgr. cd /bsc/campusMgr ls -la <- Optional step to check the contents of the directory. An existing license is highlighted in yellow and noted with the red arrow. Rename the existing licenseKey to .licenseKeyOLD with the command below: mv .licenseKey .licenseKeyOLD Create a new file named .licenseKey using the nano or VI editor. nano .licenseKey Paste the key from the license file downloaded in step 1. Hint: It can be opened with notepad and must start with FNC:  The end of the key should terminate with two delimiter characters (==). Press Ctrl + O to save the file. Ctrl +X to finish and exit the editor. Restart the FortiNAC appliance with this command: restartNAC The new license now should be applied. It can be checked via the CLI. licensetool entitlementstool Note: This method can be used if the FortiNAC appliance is not reachable via the GUI because of a 'processes are down' error or if the license is not applicable via ConfigWizard, like in 9.2.0 where ConfigWizard is not a separate webservice and is included in the main GUI instead. In a FortiNAC-F environment, refer to the steps in this article: Download the new license file from the support portal. Refer to page 9 of the FortiNAC upgrade license guide. Log in to the FortiNAC CLI and issue the following command: execute license add <license file contents> For example: execute license add FNC:KEgYrWC34d59R.... Related articles: Technical-Tip-Installing-new-or-changing-license-on-FortiNAC FortiNAC License Upgrade Guide