Fortinet Community

amacchiaverna · 12-16-2021

Description This article shows how to troubleshoot and resolve a 401 error when the Refresh token and Access Key are known to working otherwise. Scope Solution Run the following debugs in the CLI: # nacdebug -name MSInTuneServer true And # nacdebug -...

amacchiaverna · 12-02-2021

Description This article describes how to reduce the generated IdP prefix in order to allow for more than 16 IdPs/Domains. Scope Solution Steps to decrease IdP prefix to increase IdP/domain count: 1) Add SP by going to Authentication -> SAML IdP -> S...

amacchiaverna · 11-11-2021

DescriptionThis article describes how to check items that could be causing 'Processes are Down'/'System Processes Down' in an HA situation when the license is correct and both nodes are showing as slave.Refer to 'Related article' to eliminate the lic...

amacchiaverna · 11-11-2021

DescriptionThis article describes how to reset Portal settings should elements of the portal become unresponsive or do not show properly.Sometimes issues occur where the captive portal page does not produce the login fields, the login field do not al...

amacchiaverna · 11-11-2021

Description This article describes how to acquire a new refresh key for the Intune Connector should it expire. The Refresh Token is valid for 90 days as issued by the Intune service. ***Note: The Refresh token only expires after 90 days if it sits id...

amacchiaverna · 12-09-2021

The only way would be to either have the Persistent Agent on the device which would report the IP (if it can be installed on it) or have an L3 device modeled in the FortiNAC so that its ARP table can be polled and the IP be mapped to the MAC of the h...

amacchiaverna · 12-03-2021

It might be doing a polling action every so often. I would need to see what logging we can pull for the NAC function of the FortiGate so get better insight. How long have you left the device on the port since you moved it back to 4?

amacchiaverna · 12-03-2021

Blacktron, How do you mean by "Enabling FortiNAC on some ports"? There is a NAC function on the FortiGates but, it is not FortiNAC. FortiNAC is a separate Fortinet product that works in a somewhat different manner in how it changes the vlans on the F...

amacchiaverna · 12-02-2021

sel18, I would suggest opening a support ticket on support.fortinet.com and getting an engineer to assist you. This will require debugs to be enabled and logs to be pulled to validate an issue and could result in an developer ticket being made. Thank...

amacchiaverna · 11-18-2021

As in you cannot WinBind to it? I haven't run into that yet. We are trying to get a Azure AD instance as a lab and can update later on when we get something setup.

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Technical Tip: Intune polling is producing 401 errors even if the Access key and Refresh token are correct

Technical Tip: How to reduce the generated IdP prefix in order to allow for more than 16 IdPs/Domains

Troubleshooting Tip: Startup problems in HA

Technical Tip: Reset FortiNAC portal back to default

Technical Tip: How to obtain a Refresh Token on Microsoft Intune integration

Re: OID FortiNAC.

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Re: Fortilink not updating VLANs

Re: FortiNAC authentication with L3.

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Re: Regarding FortiNAC Base License

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