Description | This article describes how to enable 'Use FortiGuard outbreak prevention database' when FortiGate displays a license issue. |
Scope | FortiGate. |
Solution |
When staging a new FortiGate to the production site before deployment, the 'Use FortiGuard outbreak prevention database' option may fail to be enabled due to a license issue. The troubleshooting steps are as follows:
exec ping service.fortiguard.net exec ping update.fortiguard.net di de res di de app update -1 di de en exec update-now
After, disable the debug commands after 5 minutes:
di de res
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