Created on 05-26-2020 02:08 AM Edited on 11-13-2023 07:24 AM By Jean-Philippe_P
Description
This article describes how to configure email alerts for security profile, administrative and VPN events.
Solution
From GUI.
Configure a mail service.
By default, it will be using the mail server of Fortinet and can be customized by enabling the custom settings.
Go to System -> Advanced.
After the settings are completed, a test email can be triggered to test the settings:
diagnose log alertmail test
If the issue still persists, it is possible to collect the below debug:
To collect the debug for email alert :
diag debug reset
diag debug enable
diag debug console timestamp enable
diag debug application alertmail -1
Send a test activation mail:
diagnose log alertmail test
Then disable debug :
diag debug disable
diag debug reset
Save the output either download it via the CLI window or use the Putty tool to log them, in order to attach the debug logs to the case for TAC review.
Note:
If 'username' and 'mailto' are set on the same domain name, the email cannot be received. They must be on different domain names.
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