Description |
This article describes how to retrieve the collector logs for troubleshooting. |
Scope |
FortiEDR Windows, Linux, and macOS Collectors. |
Solution |
If the collector is currently connected to FortiEDR Central Manager, it is possible to retrieve the collector logs via the management console:
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If the Collector is disconnected from the FortiEDR Central Manager, it is possible to collect logs from the local Collector machine:
Windows:
If this procedure fails, follow these steps:
The registration password would be prompted which can be found in the Management Console. In the Console select Administration - > Tools - > Display.
macOS:
Linux:
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