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vgreen · 05-17-2022

Description This article describes when Win7 or Win 2008 R2 SP1 collectors are not being upgraded when in a collector group that has been set to automatic upgrade collectors. Scope Specific for OS version: Windows 7 & Windows 2008 R2 SP1. Example: Wi...

vgreen · 05-16-2022

Description This article describes the process for upgrading Threat Hunting Repository (EDRv2) from existing 5.0 version to newer 5.0 release. Scope 5.0.3.2x to 5.0.3.5x. Solution ON PREM UPGRADE: Upgrading the Threat Hunter version. The required upg...

vgreen · 05-10-2022

Description This article describes an issue reported regarding XDR events with no option to create an exception. Scope Observed on version 5.0.3.553 manager. Solution While this looks to be an error, it is functioning correctly. Exceptions are not su...

vgreen · 07-07-2022

Great article Kim

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Technical Tip: Collector not being upgraded when moved to upgrade collector group

Technical Tip: Upgrade EDRv2 Threat Hunting Repository 5.0 to newer 5.0 release

Troubleshooting Tip: Observed XDR events but not allowed to set exceptions on them

Re: Technical Tip: How to uninstall with msiexec using product id guid without .msi file present enSilo or FortiEDR using the Product Code Guid by version