Fortinet Community

Hello,We have an environment consisting of 100 endpoints. Approximately 70% of the endpoints are located in an air-gapped environment. To manage these endpoints, I have deployed FortiClient EMS version 7.4.7 in air-gapped mode, as there is no Internet connectivity within this network.The remaining 30% of the endpoints are located in a separate Internet-facing environment. These endpoints do not have connectivity to the air-gapped network, and similarly, the endpoints in the air-gapped network cannot communicate with the Internet-facing environment.Currently we have deployed FortiEMS in air-gap mode and air-gap connected endpoints are already connected. Now facing issue to connect internet facing endpoints.In this scenario, how can I manage the Internet-facing endpoints using FortiClient EMS?Additionally, is it possible to deploy a second FortiClient EMS instance under the same subscription to manage these endpoints separately?Environment Details:FortiClient EMS Version: 7.4.7 Total End

I'm trying to diagnose a FortiClient VPN issue with an IPsec vpn IKE v2. I have the forticlient vpn installed on my iphone 16, my coworker has it installed on his iphone 15, and its installed on a clients iphone 14. My coworker and I have been able to successfully connect to the vpn but the iphone 14 user gets an error -vpn credentials are invalid. I have reentered her username/password multiple times, i've verified the PSK and all other configurations are correct, and have attempted the connection over wifi and cellular on her device. I used the same wifi on my device to successfully connect. I also used her credentials on my device to successfully login. iOS and FortiClient are both up to date. The FortiGate logs reveal that its failing to negotiate phase 1. 

Good morning, everyone. I have the following problem, but first, let me describe the scenario. I have a virtual FortiGate 8.0 installed (OVF file imported into VMware Workstation 25h2). It's already installed and configured correctly with web access. The issue arises when I try to install FortiManager, the same version as the FortiGate. The OVF file is available in the VM section of the Fortinet support page, and I can download and import it without problems. The problem starts when I launch the VM; it gets stuck in an infinite loop between 'vmlinuz' and then 'extracting the GZ file,' and it never gives me the login option. Can you help me with this?

Hello everyone, I am a student working on my final year thesis about "implementing sandboxing technology for proactive security of incoming network traffic". I would like to test FortiSandbox in my lab environment( ÈVE NG ), but I cannot find the image available for download. Could you please guide me on how to get access to it for academic purposes? I've already checked: · The official support portal· The Fortinet document library· Various resource sections Is there a specific academic program or evaluation license available for students? Any information about how students can access Fortinet technologies for research would be incredibly helpful for my work. Thank you in advance for your support! Best regards,HODOME Kokou AchilleIAI-TogoTOGO

Hi.Has someone done this smoothly who would be prepared to share their recommendations/runbook/checklist? We ideally want to run them parallel for a short period of time, inject the new VPN Connection into Forticlient on every machine and then have a few users at a time choose the IPSEC VPN.We also need to upgrade them from a 60F to a 70G and wondering if we should do the upgrade to VPN then the migration to new hardware or the other way around?Thanks in Advance. 

Dear Fortinet Community.We have a small problem reagrding the authentication for WiFi against ldap. To be honest we have 2 problems and found workarounds that lead us to new problems. And at the moment I get a bit crazy and now I thought. Come back to my professional frieds in the fortinet community as they always have good hints to solve all the issues we have faced in the past.But first of all the environment we have for you:Firewall: Fortigate 401F (Version: 7.4.12)WiFi: WPA 3 Enterprise OnlyWiFi Access Points: FortiAP 231G (Version 7.4.7 0802) & FortiAP 2314G (Version newest... have not installed it yet)Authentication: WPA 3 Enterprise Only against LDAP with ldaps (two methods. 1. With user on firewall or with remote ldap group)LDAP Server: connected via LDAPS using userPrincipalNameWhat was the first problem?1) The ldap does not answered fast enough.So we tried to change global parameters like remoteauthtimeout to 30 and ldapconntimeout to 5000We see that the WiFi connection s

Hello,Could someone explain the differences from the FortiSwitch Feature Matrix for Device Detection vs Network Device Detection and the use cases for NAC Device Telemetry - is it only related to https://docs.fortinet.com/document/fortigate/7.2.0/new-features/612369/track-device-traffic-statistics-when-nac-is-enabled-7-2-4 , since I didnt find that much info that would give me a good understanding of the diff.We were thinking of implementing on a bunch of FSW 148F-POE w/ FortiLink (for which the 2 above features are not available) and use NAC Lite with EMS Tags for the policies but then saw the possibility of also using Device Patterns for Device Category such as Hardware Vendor, Device Familiy, Type, OS etc and would like to know if it would work w/o those 2 features on that model or should reconsider something in the 200 series.Thanks.

Hello,I am facing a persistent issue with a Dial-up IPSec VPN tunnel configuration on our HQ FortiGate.HQ Public IP -> 176.x.x.xLocation -> 91.x.x.xOur goal is to restrict IPSec VPN connections only to a specific list of public IP addresses. To achieve this, I've configured a local-in-policy to permit only our allowed IP group (Public_IPs) and deny IKE/ESP traffic from all other sources.Here is the current local-in-policy configuration:config firewall local-in-policy edit 1 set intf "FortiStore_WAN" set srcaddr "Public_IPs" set dstaddr "all" set action accept set service "IKE" "ESP" set schedule "always" next edit 2 set intf "FortiStore_WAN" set srcaddr "all" set dstaddr "all" set action deny set service "IKE" "ESP" set schedule "always" nextendAn unauthorized remote gateway (e.g., 91.x.x.x) that is not in the Public_IPs address group is still able to establish a VPN tunnel with our HQ

Hello,We recently installed 6 Fortigate 70G on the 3 sites of our enterprise. 2 per site for HA.The 3 sites are equals, connected by a BO VPN by the Internet provider.Do I configure only 1 Root-Fortigate (following de Fortinet administration guide) or 3 ?After some research, I found contradictory information online…Thank you by advance for your response. 

Hello,Since I have this computer I've been having issues with the free FortiClient VPN software. The software works fine until you reboot the computer, then it won't open anymore. I get an error message saying "A javascript error occured in the main process" and "Uncaught exception: TypeError: Cannot read properties of null (reading 'TraceLog') at new logger (C:\ProgramFiles\Fortinet\FortiClient\resources\app.asar\assets\js\main.js:24121:36)..." Full error:https://imgur.com/a/0Frtoqq The only thing that seems to work is to delete the software and reinstall it, after that it keeps working fine until I restart the computer. After reboot, the same error appears. We use this software on 500+ computers in our company, although mine is the only one that has this issue. Any help is greatly appreciated.

Good evening everyone,I’m having an issue with the FortiGate VM I imported into GNS3.I can't manage it via the console interface; when I launch the console, it just hangs and nothing displays for several minutes.I’ve tried versions 7.4.11, 7.4.12, and 7.6.6, but none of them are working.I need some help!

Good morning, I'd like to be able to send the Forti logs to a Wazuh server. I'm already sending them to a syslog server, but only one log is visible through the GUI. How do I configure the other redirection (to Wazuh)? I'd like to have both options: syslog and Wazuh. Thanks!!

Hi,We're reviewing our VPN authentication setup and would like to add MFA for remote users.At the moment, OpenVPN authenticates users against our on-premises Active Directory. Because some parts of our environment don't have reliable Internet access, we're trying to avoid cloud-based MFA platforms.I'd be interested to hear how others have approached this.Did you integrate MFA through RADIUS, LDAP, or another method? Which solution has been the most reliable in production? Any issues with OpenVPN authentication or user experience after enabling MFA? Anything you'd recommend before rolling it out?Thanks in advance for sharing your experience.

I’m using the 3-seat free FortiClient EMS Cloud offering that came with my FortiGate licensing and have run into a strange issue enrolling an iPhone.My Fedora 43 Linux laptop registers successfully to the same EMS Cloud tenant, so the tenant and license appear to be working, at least in general. However, my iPhone will not register and always gives:“Registration Failed, Error: The invitation code is invalid.”What makes this confusing is that the invitation code does not seem to be truly invalid, because every failed iPhone attempt still causes the invitation Use Count to increase in EMS Cloud. At the same time, the failed attempt does not consume a license seat.What I’ve already tried:confirmed I am using the full FortiClient iOS app, not VPN-onlytried multiple invitation typestried existing and newly generated invitation codestried bulk invitationstried QR code onboardingtemporarily disabled Enforce User Verificationsigned out and back into EMS Cloudconfirmed EMS now shows user v

Hi all, I hope you're well.  I am having trouble renewing my Let's Encrypt certificate with the ACME protocol. My FortiGate is currently running 7.4.8 and I have gone through the requirements checklist for ACME renewal and has local-in and other restriction disabled and attempting to run the command: diagnose sys acme purge-archiveI've ran a sniffer, and it doesn't seem as though the manual commands and initiating any process. Can anyone please confirm that I have the right command for 7.4.8 or provide any additional information for any steps that I may have missed?  Thanks, Dan. 

When i move endpoint to another host role the on the policy the endpoint should get a new vlan (37) but why in the inventory the endpoint still use old vlan (32) and i must wait up to 3 minutes then the vlan is changed? 

If the endpoint was idle for some time then when i change the group on the NAC, I can see the fortinac not send the CoA to the switch.We can see here the last fnac send the CoA is 14:02:18 then i change the group for that host at 14:30 and there is no CoA bsend to the switch  

Hi everyone,On my FortiGate running v7.4.9, I have a specific VDOM configured for one of my clients.Currently, this VDOM is integrated with a FortiAuthenticator (FAC), which in turn queries two remote LDAP servers to handle MFA for client VPNs. I now need to configure these same two remote LDAP servers directly on the FortiGate (under User & Authentication -> LDAP Servers) so I can use Active Directory groups in our firewall policies. I would like to know if there are any specific best practices to follow, and I have a couple of questions: LDAP Query Load: Are these two remote LDAP servers at risk of being overloaded with too many queries due to this dual integration (FAC for VPN + FortiGate direct for security policies) ? Cache Management: Would you recommend enabling and tuning the cache on the FortiGate (increasing `set cache-ttl` to 300 or higher) ?If so, what is your recommended value for a production environment ? Thanks in advance to everyone for any advice or insights !

Hello dear community, I got a new customer that has an unlicensed FortiGate 50E and FortiAPs 221E on firmware 6.0.x. They want to replace the FortiGate with the 50G model but want to keep the APs for now. The target FortiOS for 50G would be 7.4.12. As the config would be converted/migrated, what would be the best upgrade path to avoid losing the APs management?Put the 50G on 7.4.12 and convert the 50E configuration as is Upgrade the 50E and 221E APs to latest possible 6.2 branch and then convert the 50E configuration for 7.4.12 Upgrade the 50E and 221E APs to latest possible 6.2 branch, convert the 50E configuration for 7.0.19, then upgrade the 50G to 7.4.12 Please let me know if more details are needed. Best Regards

  I cannot install Foticlient VPN on my new windows PC.Installation fails premature pc configuration Microsoft Windows [Versión 10.0.26200.8737](c) Microsoft Corporation. Todos los derechos reservados. C:\Windows\System32>systeminfo | findstr /B /C:"Tipo de sistema"Tipo de sistema:                           ARM64-based PC C:\Windows\System32>echo %PROCESSOR_ARCHITECTURE%ARM64 C:\Windows\System32>wmic csproduct get name"wmic" no se reconoce como un comando interno o externo,programa o archivo por lotes ejecutable. C:\Windows\System32>powershell "(Get-CimInstance Win32_ComputerSystem).Model"HP ProBook 4 G1q 14 inch Notebook Next Gen AI PC Can you help us?thanks

Replacing a FortiGate 3700D with a FortiGate 900G?Management has proposed replacing the current 3700D model edge firewall with a 900G unit. The 3700D is capable of handling a throughput of approximately 17 Gbps. 

Modern Cloud Threats Need More ContextModern cloud environments generate a constant stream of activity: users sign in, services call other services, automation creates and updates resources, and workloads shift across accounts and regions. Hidden inside that routine activity are the early signs of credential compromise, privilege escalation, reconnaissance, and resource manipulation. Traditional detectors often evaluate events one at a time. That can work well for known bad indicators, but it struggles when the risk comes from a sequence of ordinary-looking actions. For example, a console login, a few ListRoles or DescribeInstances calls, a CreateAccessKey event, and a later policy or security group change may each look explainable in isolation. A single API call is usually not enough to tell the story and can get lost in the noise. When combined together, however, these events form a suspicious activity pattern. The relationship between the identity, the resource, the action, the sour

Hi, We have FortiPAM. We have our users who use SqlServer Mgmt Studio for connecting to database and they using windows integrated authentication. External users have also account and they connect the same while they are logged on some domain PCs. But sometimes external users need to connect from their own laptops which doesnt belong to domains. We created secret with sql template and ssms launcher and when they launch we see that SSMS is not run with user who can log choosing option windows integrated authentication and also login is failed because natively it using sql server authentication.Is there anyway to say fortipam agent when launch secret to run as different user ssms (using defined credential in secreet)? I see that is option With FortiPam 1.9 and FortiClient 8.0. I have PAM with 1.9 version but i dont see 8.0 version of PAM agent? Can someone help or give some idea how to enable users to connect to db?

How i renew or get a new FortiGate trial license in VmWorkstation that i launched before with my Forticare account and now expired ??   

Hello community,   I have an IPsec VPN with IKEv2 connected to FortiClient 7.4.5, which connects perfectly when I log in with a local user created in Forti. The problem is when I log in with a domain user; it doesn't connect and I get the following error: "IKE message other than DPD retransmit to maximum". Could you lend me a hand?   Thanks