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‎04-16-2025
Last activity: Apr 17, 2025 3:40:40 AM
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Troubleshooting Tip: When existing connectors on a primary can't be synced to a secondary between HA

04-08-2025
Description This article describes what should be checked and done when existing connectors on a primary cannot be synced to a secondary between HA, and Active-Active after upgrading from v7.4.3 to v7.5.0. Scope FortiSOAR v7.5.0. Solution The existin...

Troubleshooting Tip: Troubleshooting the issue when the Botnet domain database only is not updated

03-21-2025
Description This article describes what should be checked when the Botnet domain database is not updated while other databases could be updated. Scope FortiGate. Solution Check the debug logs: diagnose debug application update -1 diagnose debug enabl...

Troubleshooting Tip: Rebooting a single device in an FGSP cluster causes an out-of-sync error

10-21-2024
Description This article describes an issue where rebooting a single unit in an FGSP cluster with two members with standalone-config-sync enabled will cause out-of-sync errors because both 'port_ha's cannot reach each other. Scope FortiGate v7.0, 7.2...

Technical Tip: Scanning order for application control

02-29-2024
Description This article describes the scanning order for application control. Scope FortiGate v7.2 and above. Solution An Application control (IPS engine) on FortiGate inspects incoming traffic for signature-matching. The one scans the traffic for m...

Troubleshooting Tip: What happens when executing the command 'diagnose sys ha reset-uptime' while configuring 'set link-failed-signal enable'

01-31-2024
Description This article describes what happens when executing the command 'diagnose sys ha reset-uptime' while configuring 'set link-failed-signal enable'. Scope FortiGate High Availability. Solution In this example, HA environment, FGVM16TM24000037...
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