FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
bbae
Staff
Staff
Article Id 383575
Description This article describes what should be checked when the Botnet domain database is not updated while other databases could be updated.
Scope FortiGate.
Solution
  1. Check the debug logs:

 

diagnose debug application update -1

diagnose debug enable 

execute update-now

update_status_obj[731]-DBDB contract expiry=Mon Apr 10 09:00:00 2023

upd_install_pkg[1423]-DBDB001 is unauthorized

 

  1. Check product entitlements:

Services -> ASSETS & ACCOUNTS -> Asset Management -> Products -> Product List -> FG101FTXXXXXXXXX -> Entitlement.

 

화면 캡처 2025-03-21 165332.png

  

It is expected behavior not to update the Botnet domain database if Advanced Malware Protection does not exist. Otherwise, contact technical support to investigate the update issue.

 

The Advanced Malware Protection license is needed to update the Botnet domain database.

Check what license entitlements are needed based on what databases are required, referring to FortiGate Subscriptions and FortiGuard Bundles.

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