Re: crate report in FortiAnalyzer

nradia_FTNT · 04-23-2025

Description This article discusses Kernel panic in NP7 platforms after upgrading to v7.4.5 or above. Scope FortiGate v7.4.x. Solution The following errors are seen on the console after upgrading to v7.4.5 or above. It keeps scrolling with the followi...

nradia_FTNT · 03-17-2025

Description This article discusses warning errors for high voltage and temperature on the NP7 chip. Scope FortiGate. Solution The following error may be seen on the logs: Error Code: 12: High voltage and high temperature along with high temperature o...

nradia_FTNT · 03-12-2025

Description This article describes DRBG errors in the console logs. Scope FortiGate v6.x, v7.x. Solution The following can be seen in the console: System event logs do not show these messages but console output shows these when the following commands...

nradia_FTNT · 02-26-2025

Description This article describes how to handle an issue where the device stopped sending logs. Scope FortiGate 6.x, 7.x. Solution The following error is seen on FortiCloud portal: Check if the license is there for SOC As A Service. If in High Avail...

nradia_FTNT · 12-26-2024

Description This article describes how to enable or disable Bluetooth Module. Scope FortiGate v7.0, v7.2,v 7.4 Solution Technically the BLE only runs for a minute during the first boot or initialization process. If the unit is configured without usin...

nradia_FTNT · 10-16-2024

Hello, You can use following useful KB article to capture traffic: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connectivity/ta-p/192560 You can sniff with port number in question : e.g. diag sniff pack ...

nradia_FTNT · 09-29-2024

This is also a useful KB article for such issues. Make sure to backup config file and take screenshots before making any changes: https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGuard-is-not-reachable-via-Anycast-default/ta-p/190041#:~...

nradia_FTNT · 09-24-2024

Hello, You can look at following useful articles to create reports on FortiAnalyzer: https://community.fortinet.com/t5/FortiAnalyzer/Technical-Tip-How-to-build-a-custom-report-on-FortiAnalyzer/ta-p/196519 https://docs.fortinet.com/document/fortianaly...

nradia_FTNT · 09-19-2024

Hello, You can follow steps from following useful KB articles: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Troubleshoot-NTP-synchronization-issue/ta-p/195266 https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Allow-NTP-sync...

nradia_FTNT · 09-15-2024

Hello, Kindly refer to www.fortinet.com -->Partners --> Find a Partner --> select the region--> They should be able to view the list and assist you further.

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Technical Tip: Kernel panic in NP7 platforms after upgrading to v7.4.5

Technical Tip: Warning Errors Code 12: High voltage and high temperature errors on NP7 chip (TB NP7X14Y5)

Technical Tip: Information about DRBG failed errors

Troubleshooting Tip: Device(s) stopped sending logs to SOCaaS error on FortiCloud portal

Technical Tip: How to enable or disable Bluetooth Module on FortiGate

Re: Setting up FortiGate Web Authentication and SAML as idP

Re: Unable to connect to FortiGuard servers