Re: crate report in FortiAnalyzer

nradia_FTNT · 05-22-2025

Description This article describes steps to perform a hardware test of SFP ports using loopback cables. Scope FortiGate 6.x, FortiGate 7.x. Solution To perform a loopback test on SFP ports in a FortiGate firewall, the goal is to verify that the port ...

nradia_FTNT · 04-29-2025

Description This article describes how to check the FortiGuard status on FortiGate. Scope FortiGate. Solution On the FortiGate GUI, go under System -> FortiGuard, check the license information, which is displayed as expired. Verify the license inform...

nradia_FTNT · 04-23-2025

Description This article discusses Kernel panic in NP7 platforms after upgrading to v7.4.5 or above. Scope FortiGate v7.4.x. Solution The following errors are seen on the console after upgrading to v7.4.5 or above. It keeps scrolling with the followi...

nradia_FTNT · 03-17-2025

Description This article discusses warning errors for high voltage and temperature on the NP7 chip. Scope FortiGate. Solution The following error may be seen on the logs: Error Code: 12: High voltage and high temperature along with high temperature o...

nradia_FTNT · 03-12-2025

Description This article describes DRBG errors in the console logs. Scope FortiGate v6.x, v7.x. Solution Under some circumstances, DRBG errors may be seen in the console. System event logs do not show these messages, but console output shows these wh...

nradia_FTNT · 10-16-2024

Hello, You can use following useful KB article to capture traffic: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connectivity/ta-p/192560 You can sniff with port number in question : e.g. diag sniff pack ...

nradia_FTNT · 09-29-2024

This is also a useful KB article for such issues. Make sure to backup config file and take screenshots before making any changes: https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGuard-is-not-reachable-via-Anycast-default/ta-p/190041#:~...

nradia_FTNT · 09-24-2024

Hello, You can look at following useful articles to create reports on FortiAnalyzer: https://community.fortinet.com/t5/FortiAnalyzer/Technical-Tip-How-to-build-a-custom-report-on-FortiAnalyzer/ta-p/196519 https://docs.fortinet.com/document/fortianaly...

nradia_FTNT · 09-19-2024

Hello, You can follow steps from following useful KB articles: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Troubleshoot-NTP-synchronization-issue/ta-p/195266 https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Allow-NTP-sync...

nradia_FTNT · 09-15-2024

Hello, Kindly refer to www.fortinet.com -->Partners --> Find a Partner --> select the region--> They should be able to view the list and assist you further.

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Technical Tip: How to do a loopback test for SFP ports

Technical Tip: How to check FortiGuard Server status on FortiGate

Technical Tip: Kernel panic in NP7 platforms after upgrading to v7.4.5

Technical Tip: Warning Errors Code 12: High voltage and high temperature errors on NP7 chip (TB NP7X14Y5)

Technical Tip: Information about DRBG failed errors

Re: Setting up FortiGate Web Authentication and SAML as idP

Re: Unable to connect to FortiGuard servers