Description This article describes the steps to take when FortiGate and
FortiClient EMS cloud have valid licenses but the FortiGate side
displays 'EMS cloud license Expired'. Scope FortiOS 7.x.x. Solution
One common cause of this issue is an expire...
Description This article describes how to troubleshoot and identify that
the interface/port is defective. Scope FortiGate- All models. Solution
Troubleshooting Steps: Check the Physical Port Link Light.If lit,
proceed to Step 2. If not, proceed to St...
Description This article describes why zero bytes show for incoming and
outgoing traffic once both phases of the IPsec tunnel are UP. Scope
FortiOS 7.x.x. Solution There are some possible causes: Phase-2
Configuration is incorrect: Phase-2 selectors ...
Description This article describes how to check injected routes in the
windows clients through FortiGate via the FortiClient app. Scope
FortiClient 7.x.x. Solution To check the injected routes in the Windows
device, ensure that the FortiClient VPN is...
Description This article describes how to configure the automation
stitch before the unit goes into Conserve Mode. Scope FortiGate 7.x.x.
Solution It can be achieved by using FortiOS Event logs as an automation
trigger. Generally, FortiGate goes into...
Hello @grod777 , Can you please confirm if you are able to: 1. Ping the
gateway of each WAN interface from the Fortigate using ping-option
source command? (
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Using-PING-options-from-the-F...
Hello @nflnetwork29 , Are you using an IPS security profile in any of
your firewall policies? If so, please refer to the following articles
for troubleshooting. Please follow below articles:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-H...
Hello @saltwaffles, What is the versions of FortiOS and FortiSwitch OS?
Please ensure that Security Fabric is enabled on the FortiLink
interface. Please refer to the following articles for further
troubleshooting guidance and next steps. FortiSwitch ...
Hello @lucas3 , It appears that incoming/received traffic may be dropped
at some point, potentially on the FortiGate side. Running the commands
provided by the previous engineer in the comments should give you a
better understanding of the issue. - C...
Hello @jefazo92 , You can try to create a static route based on the FQDN
(https://community.fortinet.com/t5/FortiGate/Technical-Tip-Creating-a-static-route-that-uses-a-FQDN-firewall/ta-p/197781)
For Fortiguard NTP server sync issue, what is FortiOS v...