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cravikumar · 09-04-2023

Description This article describes the case when not receiving SMS for 2FA while using FortiGuard as an SMS server. Scope FortiGate. Solution Check SMS quota: execute fortiguard-message infoController server status: registeredExpiry date: 20000101SMS...

cravikumar · 08-24-2023

Description This article describes how to configure port mirror (SPAN) / Monitor traffic on SSID. Scope FortiGate, FortiAP. Solution Configure SSID: config wireless-controller vap edit example_wlan set ssid “fortinet” set local-bridging enable set sc...

cravikumar · 07-20-2023

Description This article describes an issue where a VDOM admin is not able to log into each VDOM; only the global admin can log into the FortiGate. A solution is offered. Scope Any supported version of FortiGate. Solution Example of a VDOM admin: edi...

cravikumar · 12-26-2022

Description This article describes the situation when traffic is not matching the policy filtered with the source mac address. Scope FortiGate. Solution - Make sure to enter the right mac address. - To check the mac address on the pc, open the comman...

cravikumar · 09-13-2022

Description This article describes when FortiAP is not showing up under Managed FortiAP's section in the FortiGate. Scope Solution - If FortiAP is already managed using old FortiGate and to manage it with new FortiGate, undeploy the FortiAP from the ...

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Troubleshooting Tip: Not receiving SMS for 2FA from FortiGuard

Technical Tip: Configure port mirror (SPAN) on SSID

Troubleshooting Tip: VDOM admin cannot log in - the system keeps using a Global Admin profile with a wildcard

Troubleshooting Tip: Policy filter by mac address not working

Troubleshooting Tip: Switching the managed FortiAP from old FortiGate to new, and FortiAP is not showing up in the managed FortiAP's GUI

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