sjoshi
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Staff
‎07-16-2025
Last activity: Jul 16, 2025 8:01:41 PM
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Description This article describes how captive portal auto-detection works from client devices. Scope FortiGate. Solution Automatic detection of a captive portal is handled by the operating system of the client device, such as a smartphone, laptop, o...
Description This article describes the cause of the error 'Cannot read properties of undefined (reading 'q_origin_key')' encountered while creating a NAC policy in Multi-VDOM mode on FortiGate Scope FortiGate. Solution Multi-VDOM mode is enabled with...
Description This article describes the issue where traffic initiated through Private Access to Hubs is successful (for example, ICMP, HTTP), but the corresponding logs are not visible in the Analytics Traffic Logs. It also outlines possible causes an...
Description This article describes an issue where the FortiGate admin pre-login page displays raw HTML code instead of rendering the 'Pre-login Disclaimer Message' as intended, despite the message format being set to HTML. Scope FortiGate v7.2.11, v7...
Description This article describes an issue where the Bandwidth Monitor under the FortiSASE dashboard incorrectly displays 0bps for transmit and receive values, despite active traffic being present. Scope FortiSASE v25.2.56. Solution FortiSASE GUI ->...