Troubleshooting Tip: Possible reasons for FortiCli...

sjoshi · 07-16-2025

Description This article describes how captive portal auto-detection works from client devices. Scope FortiGate. Solution Automatic detection of a captive portal is handled by the operating system of the client device, such as a smartphone, laptop, o...

sjoshi · 07-04-2025

Description This article describes the cause of the error 'Cannot read properties of undefined (reading 'q_origin_key')' encountered while creating a NAC policy in Multi-VDOM mode on FortiGate Scope FortiGate. Solution Multi-VDOM mode is enabled with...

sjoshi · 06-24-2025

Description This article describes the issue where traffic initiated through Private Access to Hubs is successful (for example, ICMP, HTTP), but the corresponding logs are not visible in the Analytics Traffic Logs. It also outlines possible causes an...

sjoshi · 06-20-2025

Description This article describes an issue where the FortiGate admin pre-login page displays raw HTML code instead of rendering the 'Pre-login Disclaimer Message' as intended, despite the message format being set to HTML. Scope FortiGate v7.2.11, v7...

sjoshi · 06-17-2025

Description This article describes an issue where the Bandwidth Monitor under the FortiSASE dashboard incorrectly displays 0bps for transmit and receive values, despite active traffic being present. Scope FortiSASE v25.2.56. Solution FortiSASE GUI ->...

sjoshi · 07-14-2025

Hi @muhammadsaad, You go to user definition on FortiGate:- You will get option of importing LDAP,Radius user directly on FGT but there is no option to import SAML Azure IDP user directly on FGT. This feature is yet not present on FGT

sjoshi · 07-13-2025

Hi @muhammadsaad, It is possible to enable MFA and also create per user policy for LDAP userReferhttps://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-configure-FortiGate-to-use-an-LDAP-server/ta-p/196141You need to import the LDAP user on...

sjoshi · 07-12-2025

Hi, Yes it is possible. You need to setup a VIP and enable port forwarding for VPN ports. Refer:- https://community.fortinet.com/t5/FortiGate/Technical-Tip-Virtual-IP-VIP-port-forwarding-configuration/ta-p/198143

sjoshi · 07-12-2025

Hi ataro, You may refer below article:- https://community.fortinet.com/t5/FortiGate/Technical-Tip-DCE-RPC-session-helper/ta-p/198374

sjoshi · 07-12-2025

Hi @ReneGut While sharing the logs requested by @kaman adjust below commands which will give your correct output. diagnose sniffer packet any " host and (port 500 or 4500) " 6 0 l Since you have mentioned you are in v7.4 version the correct ike filt...

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Technical Tip: Understanding Captive Portal Auto-Detection Mechanisms

Troubleshooting Tip: Error: 'Cannot read properties of undefined' When Creating NAC Policy in Multi-VDOM Setup

Troubleshooting Tip: Missing logging of private access traffic to hubs despite successful connectivity

Troubleshooting Tip: FortiGate Admin Login Page Shows HTML Code Instead of Disclaimer Message

Troubleshooting Tip: Bandwidth Monitor shows 0bps for the transmission and the reception despite an active traffic

Re: Request for Guidance on Configuring Per-User Firewall Policies for SSL VPN Access

Re: Request for Guidance on Configuring Per-User Firewall Policies for SSL VPN Access

Re: Different IP addresses for input and output

Re: DCE-RPC for Active Directory Traffic

Re: Remote connection with IPSec VPN is not connecting

Troubleshooting Tip: Possible reasons for FortiCli...

Technical Tip: Allow the communication between end...

Troubleshooting Tip: Resolving 'Invalid Number' Er...

Troubleshooting Tip: Unable to Subscribe to FortiS...

Troubleshooting Tip: Captive Portal error 'The str...

Re: Request for Guidance on Configuring Per-User F...

Re: Request for Guidance on Configuring Per-User F...

Re: Remote Access VPN to provide access to S2S VPN...

Re: Inferface is up still cant ping from outside

Re: SSO with EntraID

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