Troubleshooting Tip: How to fix the Error 'The dev...

sss · 09-03-2024

Description This article describes how to fix the error 'The device's serial number does not match database' when adding a device in FortiAnalyzer. Scope FortiAnalyzer. Solution Sometimes, adding a device in the FortiAnalyzer Device Manager fails and...

sss · 09-02-2024

Description This article describes how to solve the error 'code: -20001', 'message: Internal error' that occurs while deleting a newly created VDOM for a managed FortiGate in the FortiManager Device database. Scope FortiManager with Workspace mode en...

sss · 11-26-2021

You can get the values in FortiGate itself using the command. # print tablesize Or here in the documentation. https://docs.fortinet.com/max-value-table Best Regards,SSS

sss · 11-26-2021

Hello anneso, First question: Is it SSL or IPSec dial-up VPN?Second, I was mentioning MTU; not about CPU.Third, have you tested with simple user/password authentication? May be worth a try. Best Regards,SSS

sss · 11-25-2021

I see. Maybe worth testing it with a lightweight Linux VM on the same hypervisor I mentioned earlier to see if it gets IP and decide how to manipulate your Hypervisor.

sss · 11-25-2021

Hello, Since Certificates are used for authentication + dial-up, based on my experience this might very well be a case of MTU issue. Worth checking MTU or first try with simple user+password if that works. Best Regards,SSS

sss · 11-25-2021

Hello, It depends on how you are connecting your Laptop to the FGT-VM vs FGT-300F. Try with another VM on the same hypervisor and attaching it to VMner2 might give you an idea whether it is FGT-VM config or ESXi Hypervisor config. When we talk about ...

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