My colleague randomly connects to the vpn.
Here is the error message
"unable to establish the vpn connection the server may be unreachable on your identity cetificate is not trust"
The firewall 's log says the disconnection came from the customer
I performed the following actions
I verified network driver
I reinstalled the client
I made a dns flash
I updated the version of forticlient
I deasabled tsl option
Have you got any solution ?
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Hello,
Since Certificates are used for authentication + dial-up, based on my experience this might very well be a case of MTU issue. Worth checking MTU or first try with simple user+password if that works.
Best Regards,
SSS
Hello
The cpu values are correct
on SSL-VPN Setting, did you enable "Require Client Certificate"?
if it is, you may want to try to disable it and test the connection.
Hello anneso,
First question: Is it SSL or IPSec dial-up VPN?
Second, I was mentioning MTU; not about CPU.
Third, have you tested with simple user/password authentication? May be worth a try.
Best Regards,
SSS
Hi sss
I will answer your questions
it's an dial up vpn
I made a typo. I was talking about mtu
I must add that this problem happened when my colleague updated windows 21H2
(excuse me for my english i am franch.)
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1633 | |
1063 | |
751 | |
443 | |
210 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.