Unable to force lock ADOM using &#39;Lock...

FortiManager

FortiManager supports network operations use cases for centralized management, best practices compliance, and workflow automation to provide better protection against breaches.

Article Id 384134

Description

This article describes how to troubleshoot the disappeared 'Lock Anyway' option after upgrading.

Scope

FortiManager.

Solution

The workspace lock override option does not work after upgrading the FortiManager to v7.4.x, the 'Lock Confirmation' page does not appear with the 'Lock Anyway' option. In some cases, this may be seen after upgrading the FortiManager from v7.2.x to v7.4.x.

The following one-time workaround should re-enable the option 'Lock Anyway'.

Step 1:

config system global
set lock-preempt disable
end

Step 2: Log out of FortiManager.

Step 3: Log in to FortiManager.

Step 4:

config system global
set lock-preempt enable
end

Step 5: Log out of FortiManager.

Step 6: Log in to FortiManager and test.

Contributors

Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Troubleshooting Tip: Unable to force lock ADOM using 'Lock Anyway' after upgrading the FortiManager

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