Technical Tip: Recommended basic configuration for...

Matt_B · 12-03-2025

Description This article provides the minimum required firmware versions for successful multifactor authentication using FortiClient manual code entry or FortiToken mobile push when connecting to a FortiGate IKEv2 Dialup IPsec gateway. Scope FortiGat...

Matt_B · 12-01-2025

Description This article describes a known issue that can cause ICMP traffic to be dropped after an upgrade when using specific models and configurations. Scope FortiGate with 2GB RAM or less v7.6.0-v7.6.4. Solution This issue occurs for all models l...

Matt_B · 11-14-2025

Description This article demonstrates how to request deletion of an unused FortiCloud Portal account. Scope FortiCloud Portal. Solution A user attempting to login to FortiCloud will be presented with an account selection screen if the user exists und...

Matt_B · 11-09-2025

Description This article clarifies how different EAP methods operate when performing IKEv2 user authentication on FortiOS. Scope FortiOS v7.2 and later, IKEv2. Solution User authentication for an existing IKEv2 tunnel is enabled by applying the follo...

Matt_B · 11-06-2025

Description This article describes a limitation of IKEv2 dial-up gateways with a RADIUS server configured. Scope FortiOS v7.4, IKEv2 dial-up gateway. Solution Limitation Details: When any firewall policy accepting traffic from an IKEv2 dialup interfa...

Matt_B · 12-03-2025

Thread is old, but to avoid the use of fnsysctl (which loses permissions to read /etc/upd.dat in later firmware versions), use "diagnose test update info" to retrieve the FortiCare account FortiGate believes it is registered to.diagnose test update i...

Matt_B · 02-13-2025

Sometimes, useful info you can only find in one place is wrong! v7.2.11 was released yesterday and v7.0.17->v7.2.11->v7.4.7 is a supported upgrade path despite breaking the rule of thumb I just gave (v7.2.11 released 2025-02-12, v7.4.7 released 2025-...

Matt_B · 02-12-2025

Thank you, updated as of Q4 2024.

Matt_B · 02-10-2025

It's not because v7.0.17 was new, upgrade from chronologically later (v7.0.17) releases to chronologically earlier (v7.2.10) releases is not supported. That's because those upgrade steps are not QA-tested. Upgrade v7.0.17->v7.2.10 or earlier should b...

Matt_B · 02-04-2025

Not monitoring this post, but dropping "word of TAC" here in since I'm seeing it's unclear.This February 28 2025 FortiGate Cloud change applies for devices without a FortiGate Cloud subscription, either per-device or at the account level. It is diffe...

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Technical Tip: Required firmware/software versions for using FortiToken Mobile or OTP MFA with FortiGate IKEv2 Dialup IPsec

Technical Tip: After upgrading FortiGate 2GB models to v7.6.4, ICMP traffic in non-root VDOM is dropped

Customer Service Tip: Requesting FortiCloud Portal account deletion

Technical Tip: FortiOS IKEv2 EAP user authentication operation

Technical Tip: IKEv2 dialup gateway with RADIUS user groups does not support other authentication servers

Re: How to check account via CLI

Re: Stuck at v7.0.17

Re: Technical Tip: FortiCloud account and FortiGate Cloud account transfer from GUI

Re: Stuck at v7.0.17

Re: Regarding an email received from forticloud: FortiGate Cloud FortiGate Firmware Upgrade Policy C

Technical Tip: Recommended basic configuration for...

Technical Tip: FortiToken Mobile will no longer su...

Technical Tip: Using the same TCP port for IPsec S...

Technical Tip: Certificate Authentication for Fort...

Troubleshooting Tip: Advanced filters for FortiOS ...

Re: Stuck at v7.0.17

Re: Regarding an email received from forticloud: F...

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