Greetings, Hello. I have 2 FMGs and currently I had install a policy
package to FMG_A. Due to the Business Unit decision, soon I would need
to point the respective FGTs from FMG_A to FMG_B and need to carry over
the policy package. I would like to kn...
Greetings, Hello Fortinet support team. I am not able to successfully
direct console to the FGT box. It is somehow hanged or not responding.
Also I noticed that only the "Power" LED is ON (green). "Status" LED is
OFF, and by right normally both "Powe...
Greetings, Hello team. I encounter a problem when I perform a factory
reset on a FGT. After I had continue with "y", at the command line a
bunch of things are loading and in progress. However suddenly the
loading/progress stops for a long time. Initi...
Greetings, Hello team. Currently I am in the midst of downgrading a FGT
firmware from the default v5.2.2, Build 642 to v5.0.7, Build 271. Once
the downgrading has been done, the FGT is refreshed and I was prompted
to log in again. However once I had ...
Greetings, Hello all. I have an issue right now that I have been working
on. Initially I tried to delete a Global configured address entry in an
Address Group (it has a blue ball icon). When I delete it and clicked
"Ok", the changes does not reflect ...
Greetings, Hello team. For this case basically need to RMA the FGT, with
reason DOA (Dead On Arrival). No problem on the initial HA
configuration, but problem with the device itself. After swap the faulty
FGT with a fresh new one, HA configuration do...
Greetings, Hi Alex. Not sure if Fortinet support has log it as a bug or
not though. Recently I just received the advice from our security
engineer saying that Fortinet support mentioned "TFTP is the best
option". And yeah, in my case here it seems th...
Greetings, Hello team. I was able to downgrade the FGT to the preferred
firmware (finally). This was done by TFTP method. Our security
engineering team also had highlighted to Fortinet Support team and they
mentioned that it is the best option for do...
Greetings, Hi team. Yes the firmware is correct since it was the same
firmware used to downgrade other same newly installed FGT 600C.
Currently I am liaising with the engineer to try and load the image from
TFTP server. I will share any other finding...
Greetings, Hello team. Thank you for all your feedback, and my apologies
for the delayed response as I was away during the weekend. Below is what
the result on what had been done so far: 1. Downgrade using GUI (several
times).--> Result: Error messag...
