Technical Tip: How reliable logging reduces Log Vo...

awasfi_FTNT · 11-27-2025

Description This article describes how to make FortiPortal remember the language a user selects on the login page. Scope FortiPortal. Solution When an admin or user chose a language other than English on the login page, the interface would switch bac...

awasfi_FTNT · 11-19-2025

Description This article describes how to allow all organization admin users in FortiPortal to view all audit logs. Scope FortiPortal. Solution By default, each admin cannot see audit logs from others when logging into the customer portal. For instan...

awasfi_FTNT · 10-27-2025

Description This article explains the visibility limitations of the External Malware Block List on FortiPortal compared to FortiManager. Scope FortiPortal. Solution In FortiManager, the External Malware Block List is fully accessible under the Antivi...

awasfi_FTNT · 09-25-2025

Description This article describes the behavior of reports when removing a FortiGate Device from FortiPortal's Site. Scope FortiPortal. Solution If a FortiGate device is removed from a site under Organizations in FortiPortal, all corresponding histor...

awasfi_FTNT · 07-15-2025

Description This article explains how, when generating a local certificate for the FortiGate device from FortiManager, the certificate's validity will begin seven days prior to the current date. Scope FortiManager. Solution For example, create a new ...

awasfi_FTNT · 03-04-2025

Hello, FortiPortal v7.4.2 can alert when FortiAnalyzer auto polling failed. However, there is no alerts for FortiManager or FortiClient EMS when they failed auto polling. I would recommend open FortiCare ticket to check further on FortiManager and Fo...

awasfi_FTNT · 02-27-2017

Hello,Try to rebuild the database per the following steps:http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD36458&sliceId=1&docTypeID=DT_KCARTICLE_1_1&dialogID=100137636&stateId=0 0 100139590 Regards,

awasfi_FTNT · 02-01-2017

Hello,Just check if rebuilding database progressing or stuck using the command:# diag sql status rebuild-dbIf stuck you may need to initiate again.Regards,

awasfi_FTNT · 01-24-2017

Hello, 1. ADOM creation will affect the existing log stored in FA?No 2. Can I add the old 310B logs to new ADOM ?Yes from CLI:http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD36255&sliceId=1&docTypeID=DT_KCARTICLE_...

awasfi_FTNT · 01-24-2017

Hi, We need to check the firmware version of "root" ADOM which all devices added to it.If the ADOM firmware version for example on v5.0 and the device running firmware v5.2 it will cause incompatibility issues as the database is different.Even if sti...

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Technical Tip: Keeping the selected login page language after login

Technical Tip: Making audit logs visible to all organization admins

Technical Tip: External Malware Block List Visibility on FortiPortal

Technical Tip: Report availability after FortiGate removal from site on FortiPortal

Technical Tip: FortiGate local certificate generated from FortiManager is backdated by seven days

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