Technical Tip: How reliable logging reduces Log Vo...

awasfi_FTNT · 09-25-2025

Description This article describes the behavior of reports when removing a FortiGate Device from FortiPortal's Site. Scope FortiPortal. Solution If a FortiGate device is removed from a site under Organizations in FortiPortal, all corresponding histor...

awasfi_FTNT · 07-15-2025

Description This article explains how, when generating a local certificate for the FortiGate device from FortiManager, the certificate's validity will begin seven days prior to the current date. Scope FortiManager. Solution For example, create a new ...

awasfi_FTNT · 07-10-2025

Description This article describes that when 'reliable' logging is disabled on FortiGate, FortiAnalyzer records a significantly higher GB/day usage compared to when 'reliable' is enabled. For example, with 'reliable' disabled, the log volume can reac...

awasfi_FTNT · 06-23-2025

Description This article describes the issue when a custom internet service or internet service group is created on FortiManager, the policy package status will change to 'modified'. And it will affect all VDOMs if multiple VDOMs are in use on FortiG...

awasfi_FTNT · 06-12-2025

Description This article describes why, when a new user is added to an existing user group that is used in a firewall policy on FortiPortal, and the configuration is pushed to the devices, the changes are not applied on FortiGate(s). Scope FortiPorta...

awasfi_FTNT · 03-04-2025

Hello, FortiPortal v7.4.2 can alert when FortiAnalyzer auto polling failed. However, there is no alerts for FortiManager or FortiClient EMS when they failed auto polling. I would recommend open FortiCare ticket to check further on FortiManager and Fo...

awasfi_FTNT · 02-27-2017

Hello,Try to rebuild the database per the following steps:http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD36458&sliceId=1&docTypeID=DT_KCARTICLE_1_1&dialogID=100137636&stateId=0 0 100139590 Regards,

awasfi_FTNT · 02-01-2017

Hello,Just check if rebuilding database progressing or stuck using the command:# diag sql status rebuild-dbIf stuck you may need to initiate again.Regards,

awasfi_FTNT · 01-24-2017

Hello, 1. ADOM creation will affect the existing log stored in FA?No 2. Can I add the old 310B logs to new ADOM ?Yes from CLI:http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD36255&sliceId=1&docTypeID=DT_KCARTICLE_...

awasfi_FTNT · 01-24-2017

Hi, We need to check the firmware version of "root" ADOM which all devices added to it.If the ADOM firmware version for example on v5.0 and the device running firmware v5.2 it will cause incompatibility issues as the database is different.Even if sti...

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Technical Tip: Report availability after FortiGate removal from site on FortiPortal

Technical Tip: FortiGate local certificate generated from FortiManager is backdated by seven days