Re: Issue with FSSO Agent Communication on seconda...

jhussain_FTNT · 01-13-2026

Description This article describes the reason the Smart Connect platform does not provide the option to download the Smart Connect app for Android 10 or later. Scope FortiAuthenticator. Solution Configure the Smart Connect Profile for WAP2 Enterprise...

jhussain_FTNT · 10-09-2025

Description This article describes how to configure GUI access of FortiGate with remote user group using FortiAuthenticator as the radius server and allowing access with and without 2FA when accessing inside and outside the network for the same user....

jhussain_FTNT · 07-24-2025

Description This article describes how to configure MAC based captive portal authentication with Cisco ISE on FortiGate. It provides a step-by-step guide on setting up the external captive portal authentication with Cisco ISE and troubleshooting comm...

jhussain_FTNT · 04-25-2025

Description This article describes the Captive portal option not available when editing the default SSID in the lower-end model such as FortiGate/FortiWiFi-61F/40F. Scope FortiGate FortiWiFi Series. Solution When editing the default SSID and configur...

jhussain_FTNT · 04-23-2025

Description This article describes how to activate FortiToken Mobile in an Air Gap network. Scope FortiAuthenticator v6.6.1 and later. Solution From FortiAuthenticator v6.6.1 onward, FortiAuthenticator allows provisioning mobile tokens to users while...

jhussain_FTNT · 04-15-2025

Hi, Normally, if the Fortiap receives inadequate power, the SSID may not broadcast. Kindly perform the following POE debug commands on the FortiAP. cw_diag powercw_diag debug poe 5cw_debug on After collecting the logs, turn off the debug as below. cw...

Re: Random SSLVPN user disconnects · 04-14-2025

Hi, "User requested termination of service" - This is typically observed when there is a problem on the client side. The reason could be anything, including an ISP issue. Kindly check with different ISP connection,if the issue happening to specific d...

jhussain_FTNT · 04-03-2025

Hi, If you upgrade directly from 7.4.7 to 7.6.2, you can revert to the previous firmware and configuration by booting FortiGate with the secondary partition by following the instructions in the given article https://community.fortinet.com/t5/FortiGat...

jhussain_FTNT · 03-27-2025

Hi, If there is a policy without authentication, the firewall will first select the policy without authentication configured to allow the traffic, though the policy with authentication is on top.Kindly refer the below document. https://community.fort...

jhussain_FTNT · 03-23-2025

Hi By default, the FortiGate caches the user/IP correlation with FSSO for 8 hours. This is managed by the dead entry timer in collector agent and similarly the login expiry time under Fortinet SSO Methods > Fortigate settings https://docs.fortinet.co...

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Technical Tip: Smart Connect download platform menu does not show for Android 10 and later for WAP2-Entprise SSID

Technical Tip: How to configure GUI access inside and outside network with and without 2FA using FortiAuthenticator

Technical Tip: Configure MAC-based captive portal authentication with Cisco ISE on FortiGate

Technical Tip: Captive portal option not visible in lower end FortiGate/FortiWiFi model device with default ssid

Technical Tip: How to activate FortiToken Mobile in an Air Gap network

Re: 431F FortiAP with Cisco Switch - Wont Broadcast but broadcasts on FortiSwitch

Re: Random SSLVPN user disconnects

Re: How to downgrade firmware in FortiGate-201F Firewall

Re: Fsso and Mixed Policies Firewall Authentication

Re: FSSO - Loss of connectivity between FCTMobility Agent and FAC ?

Re: Issue with FSSO Agent Communication on seconda...

Re: Release date for FortiOS 7.4.5

Troubleshooting Tip: Unable to take RDP of machine...

Re: Fortigate Policy route AP

Re: Active portal

Re: FSSO - Loss of connectivity between FCTMobilit...

Re: Release date for FortiOS 7.4.5

Re: not connect to anydesk network

Re: List users with last logon time exceeding spec...

Re: Problem with SSL VPN LDAP authorization at rel...

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