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HernandezA
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‎12-19-2024
Last activity: Dec 20, 2024 12:29:28 AM
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Troubleshooting Tip: FortiAnalyzer reports do not contain data of required time period

12-05-2024
Description This article describes how to troubleshoot issues when FortiAnalyzer reports show information of shorter period as planned. Scope FortiAnalyzer. Solution Context: For this scenario, the report must contain information about 30 days and on...

Troubleshooting Tip: FortiAnalyzer performance is slow due capacity limits for physical appliances

12-04-2024
Description This article describes how to troubleshoot issues when FortiAnalyzer performance is not good when it reaches capacity limits. Scope FortiAnalyzer. Solution The Possible effects when FortiAnalyzer has a bad performance due to it has reache...

Technical Tip: FortiAnalyzer integration with SMTP email server (SendGrid)

10-15-2024
Description This article describes how to integrate FortiAnalyzer with SendGrid as an SMTP server. Scope FortiAnalyzer. Solution Pre-requisites: Create an account in Sendgrid and create a sender. Steps in Sendgrid: There are 2 ways to create and link...

Troubleshooting Tip: FortiAnalyzer HA could not be performed with specific error message 'Firmware version mismatch'

09-06-2024
Description This article describes how to perform a troubleshooting process when a FortiAnalyzer HA could not be performed with a specific error message 'Firmware version mismatch'. Scope Fortianalyzer. Solution Pre-requisites: Define HA topology and...

Technical Tip: How to locate a FortiAnalyzer device image for upgrade/reinstallation in a support site

08-27-2024
Description This article describes how to search for the files needed for a FortiAnalyzer device or VM. Scope FortiAnalyzer VMs or physical appliances. Solution Pre-requisites: Identify the target version of the FortiAnalyzer's needs. Have an account...
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