Troubleshooting Tip: Dashboard is unavailable in GUI for certain users

[yitoo_FTNT]

Description	This article describes how to troubleshoot the issue of the dashboard being unavailable in the graphical user interface (GUI) for specific users, for example for user admin.
Scope	FortiWeb.
Solution	Check the admin config in CLI and under config gui-dashboard note what it is configured. config system admin     edit "admin"         config gui-dashboard         end         set password ENC AK1Z50V5JiZXIZEsLSNUu7qsj9Nl0W3qeXhyrJKpSQ4l00=         set passwd-set-time 1724313396         set history-password-pos 2     next end Do the following config and the dashboard will appear again: config system admin     edit "admin"         config gui-dashboard             edit 1                 set name Status                 set vdom root                 set permanent enable                 set widget-table sys_admin_1_root             next        end If using ADOM, then add the following commands so that the dashboard will appear in Global VDOM. config system admin     edit "admin"         config gui-dashboard              edit 15                 set name Status                 set vdom global                 set permanent enable                 set widget-table sys_admin_15_global             next         end