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ldsouza
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‎10-29-2025
Last activity: Oct 29, 2025 9:54:35 AM
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Technical Tip: Firmware upgrade fails with error 'The file is not an updated file'

10-29-2025
Description This article describes how to resolve an issue related to fixing the firmware upgrade failure error 'The file is not an updated file'. Scope FortiWeb. Solution Starting with v7.6.2, it is not possible to successfully upgrade the firmware ...

Technical Tip: View HA cluster members and their roles via REST API

07-28-2025
Description This article describes how to use Postman/curl to view HA cluster members and their roles via REST API. Scope FortiWeb, FortiWeb VM. Solution To view HA cluster members and their roles, use the following API endpoint: curl -i -k -H "Autho...

Troubleshooting Tip: Error:'The REST API has invalid multipart form-data format' while configuring the SAML server

07-22-2025
Description This article describes how to resolve the error 'The REST API has invalid multipart form-data format' that may occur when setting up a SAML server through FortiWeb's graphical user interface (GUI). Scope FortiWeb, FortiWeb-VM. Solution St...

Technical Tip: How to revert the configuration changes using 'batch' mode

09-24-2024
Description This article describes how to revert the configuration changes using 'batch' mode Scope FortiWeb, FortiWeb-VM. Solution This command enables the execution of a group of commands.If a command fails or an operation cannot be completed, the ...

Technical Tip: How to compare the FortiGuard database version of HA units

09-20-2024
Description This article describes how to verify the FortiGuard database version of HA units. Scope FortiWeb. Solution This article describes how to verify and compare the FortiWeb HA cluster units' FortiGuard database versions, which include FWDB (F...
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