FortiSandbox
FortiSandbox provides a solution to protect against advanced threats and ransomware for companies who don’t want to implement and maintain a sandbox environment on their own.
srahmat
Staff
Staff
Article Id 367863
Description This article describes that Allow Interaction is missing for the On-Demand scan in the primary FortiSandbox.
Scope FortiSandbox HA Cluster.
Solution

When FortiSandbox is configured as an HA cluster, the option to 'Allow Interaction' is missing in the On-Demand scan for the primary device.

 

image.png

 

This is by design when the FortiSandbox is running in the HA cluster, the primary FortiSandbox will not allow specifying VM, and cannot enable interaction when doing an On-Demand scan.

 

To do 'Allow Interaction' for the On-Demand scan in the FortiSandbox HA cluster, log to the Secondary unit and do it from there.