Description | This article describes how to resolve a scenario where the group-id attributes are not fetched from IDP FortiAuthenticator on-premises, resulting in no hits on Policies with the source group on FortiSASE. |
Scope | FortiSASE, FortiAutenticator. |
Solution |
In the FortiSASE policy overview, only the Policy that allows VPN users traffic shows hits. The policy with defined source groups from FortiAuthenticator does not show hits:
In the 'VPN User SSO' section, the SSO configuration test may show the following message, if all is configured correctly: 'Found a group with no match setting'.
In this screenshot, the group attribute is written in uppercase. Keep in mind that FortiSASE handles the group attributes case-sensitive. Best practice is to keep all names and values in lowercase, to avoid confusion.
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