Technical Tip: Determining Device Support

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 215596

Description

This article describes the steps to take when determining whether or not a specific network device model is already supported.

Scope

FortiNAC all versions.

Solution

Option 1: Release Notes.

Review the Release Notes located in the Fortinet Document Library.

Search for the model using the search field in the document.

Tip: Use the latest Release Notes for each minor version (9.4, 9.2, 9.1, etc).

Option 2: System OID.

Open a support ticket and submit the System OID information.

If the device is online, the System OID information can be collected via the appliance CLI.

For instructions, see the following KB article:

Information to provide when requesting device support

Related document:

Options for devices unable to be modeled

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Contributors

cmaheu
Anthony_E
Anonymous
Anonymous

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