FortiNAC-F
FortiNAC-F is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks. For legacy FortiNAC articles prior to FortiNAC-F 7.2, see FortiNAC.
cmaheu
Staff
Staff
Article Id 269665
Description

This article describes how to upgrade the FortiNAC-F appliance using the CLI. This procedure is useful when it is not possible to upgrade via the Administration UI.

 

For GUI upgrade instructions, see System Update in the Administration Guide.

Scope FortiNAC-F vF7.2. 
Solution
  1. Download the upgrade image to the appliance.

UI Method:

 

  1. Navigate to System -> Settings -> Updates -> System.
  2. Select Download.
  3. Select the file and click Download.

 

     2. Run the upgrade in the CLI with the following commands:


execute enter-shell
cd /bsc/campusMgrUpdates
sudo /bin/nac/upgrade <upgrade_image_filename>

 

Example:

 

execute enter-shell
cd /bsc/campusMgrUpdates
sudo /bin/nac/upgrade FNAC_ESX-v7.2.3-build0083-FORTINET.out

 

     3. Once the upgrade completes, log out of the shell and reboot the appliance with the following commands:

 

exit

execute reboot

 

Example:

 

Upgrading 10.106.91.22 complete
fortinac72:/bsc/campusMgrUpdates$ exit
logout
fortinac72 # execute reboot
This operation will reboot the system!
Do you want to continue? (y/N) y

 

     4.  FTP/SSH backup is enabled in Settings -> System Management -> Remote Backup Configuration.

 

When remote backup is enabled, FortiNAC will attempt to perform that operation before proceeding with the upgrade. In some occasions, the remote server may be unavailable or the path to the remote directory may be incorrect. This will result in an upgrade failure. In FortiNAC v7.4.0, there is a known issue where the Remote backup feature cannot be disabled once it has been enabled and configured during the initial deployment. This will prevent administrators from proceeding with the upgrade process.

 

To perform the upgrade by skipping the remote backup operation, use the following command from FortiNAC cli:

 

execute enter-shell
cd /bsc/campusMgrUpdates
sudo /bin/cmdb/upgrade <upgrade_image_filename>

 

NOTE: This procedure will upgrade only the Primary server where the command is executed. The same operation needs to be performed on the secondary node in order to upgrade it. 

 

After the upgrade is finished, a reboot of the server is necessary for the changes to take effect.

 

execute reboot

This operation will reboot the system!
Do you want to continue? (y/N) yes

 

Contact Support if further assistance is required.