FortiManager
FortiManager supports network operations use cases for centralized management, best practices compliance, and workflow automation to provide better protection against breaches.
akamath
Staff
Staff
Article Id 223802

Description

 

This article describes how to synchronize FortiGate’s configuration to FortiManager’s database.

 

Scope

 

FortiManager.

 

Solution

 

FortiGate’s configuration synchronization to FortiManager can be verified by the config and policy package status in the FortiManager.

Config status in FortiManager:

 

  1. Conflict.
  2. Out-of-sync.
  3. Modified.
  4. Unknown.

 

Config status:

1. Conflict:

Solution:
To fix the conflict status in the FortiManager's config status follow the below steps

Navigate to Device Manager - > Double-click on the FortiGate - > Configuration and installation - > Revision history - > Select revision - > View diff

 

  1. To update the current configuration running on the FortiGate to FortiManager follow the below steps:

    Retrieve: 

    Device Manager - > Managed Devices - > Double click the FortiGate - > Dashboard - > Summary - > 'Configuration and Installation' widget - > Revision - > select the menu icon  - > Retrieve

    To retrieve via the CLI:

 

diagnose test deploymanager reloadconf <OID>

 

See Technical Note: Retrieve configuration file using CLI from a FortiManager.


Retrieve.png

 

Retrieve-1.png

 

Import configuration: To synchronize the ADOM database of FortiManager, import the configuration. Navigate to Device Manager - > Import configuration - > Check if the name of the policy is same - > Overwrite - > Check the interface mapping - > Next.

Import.png

 

  1. To push the configuration changes made from FortiManager to FortiGate, install the configuration so the changes will be updated on FortiGate. Before following this step take the FortiGate configuration backup

    Navigate to FortiGate - > Dashboard - > Admin - > Configuration - > Backup

    Install: Navigate to FortiManager - > Device Manager - > Install - > Install Wizard - > Install Device Settings (only) - > Check the install preview

    Install-c.png 

2. Auto-update:

For any configuration changes made on the FortiGate locally, it will automatically update the changes to the FortiManager’s device database. To enable this, navigate to System Settings - > Advanced - > Advance settings - > 'Configuration changes Receive from FortiGate' - > Set it to 'Automatically accept'.

Auto-update-en.png

 

From the CLI:


config sys admin setting

set auto-update enable

end


Note the user needs to manually 'Import configuration' to synchronize the policy package status 

 

 

3. Out-of-sync:

See this article for troubleshooting steps.


4. Modified:

When the config status is modified, verify it by checking the difference before pushing the changes to FortiGate:

Navigate to Device Manager -> Double-click on the FortiGate -> Configuration and installation -> Revision history -> Select revision -> View diff.


Diff.png

 

Diff1.png

 

To push these changes to the FortiGate:

Navigate to Device Manager - > Install - > Install Wizard - > Install Device Settings (only) - > Check the install preview.

 

Preview.png

 

Policy-package status:


1. Conflict:

 

  1. To update the configuration running on the FortiGate to FortiManager, follow the steps below:

    Retrieve: By retrieving, the complete configuration of FortiGate will be updated on the FortiManager’s device database.

     

    Device Manager - > Managed Devices - > Double click the FortiGate - > Dashboard - > Summary - > 'Configuration and Installation' widget - > Revision - > select the icon in front of that and choose Retrieve.

     

    Import configuration: 

    Navigate to Device Manager - > Import configuration - > Check if the name of the policy is same - > Overwrite - > Check the interface mapping - > Next

  2. To push the configuration changes made from FortiManager to FortiGate install the configuration so the changes will be updated on FortiGate. Before following this step, take the FortiGate configuration backup:

    Navigate to FortiGate - > Dashboard - > Admin - > Configuration - > Backup

    Install:

    Navigate to FortiManager -> Device Manager -> Install -> Install Wizard -> Install Policy Package & Device Settings -> Check the install preview -> Install.

    If any errors are seen in the preview, review and fix that error before installing to FortiGate.


    Install-p.png

     

2. Modified:

If the policy-package status is modified, first verify by checking the difference before pushing the changes to FortiGate:

Navigate to Device Manager - > Double click on the FortiGate - > Configuration and installation - > Revision history - > Select revision - > View diff

To push these changes to the FortiGate:

Navigate to Device Manager -> Install -> Install Wizard -> Install Policy Package & Device Settings -> Check the install preview.

 

3. Out-of-sync: 

 

See this article for troubleshooting steps.

Troubleshooting: If users are still facing any issues, stop til the preview and raise a case with the Fortinet technical support to troubleshoot the issue further. Share the output of the following debug commands with them:

diagnose debug application securityconsole 255

diagnose debug app depmanager 255

diagnose debug application fgfmsd 255 <FortiGate's IP>

diagnose debug enable

diagnose debug time enable

 

Install Wizard -> Select the FortiGate -> Stop til the preview -> If users see any changes which are not expected configuration changes, do not install.

 

To stop debugging:  


di de di

 

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