Description
This article describes how to synchronize FortiGate’s configuration to FortiManager’s database.
Scope
FortiManager
Solution
FortiGate’s configuration synchronization to FortiManager can be verified by the config and policy package status in the FortiManager.
Config status in FortiManager:
1) Conflict
2) Out-of-sync
3) Modified
4) Unknown
Config status:
1) Conflict:
Solution: To fix the conflict status in the FortiManager's config status follow the below steps
Navigate to Device Manager - > Double-click on the FortiGate - > Configuration and installation - > Revision history - > Select revision - > View diff
- To update the current configuration running on the FortiGate to FortiManager follow the below steps:
Retrieve:
Device Manager - > Managed Devices - > Double click the FortiGate - > Dashboard - > Summary - > 'Configuration and Installation' widget - > Revision - > select the menu icon - > Retrieve
To retrieve via CLI:
# diagnose test deploymanager reloadconf <OID>
https://community.fortinet.com/t5/FortiManager/Technical-Note-Retrieve-configuration-file-using-CLI-...Import configuration: To synchronize the ADOM database of FortiManager import the configuration
Navigate to Device Manager - > Import configuration - > Check if the name of the policy is same - > Overwrite - > Check the interface mapping - > Next
- To push the configuration changes made from FortiManager to FortiGate install the configuration so the changes will be updated on FortiGate. Before following this step take the FortiGate configuration backup
Navigate to FortiGate - > Dashboard - > Admin - > Configuration - > Backup
Install: Navigate to FortiManager - > Device Manager - > Install - > Install Wizard - > Install Device Settings (only) - > Check the install preview
2) Auto-update:
For any configuration changes made on the FortiGate locally, it will automatically update the changes to the FortiManager’s device database. To enable this
Navigate to System Settings - > Advanced - > Advance settings - > 'Configuration changes Receive from FortiGate' - > Set it to 'Automatically accept'
From CLI:
# config sys admin setting
set auto-update enable
end
Note user needs to manually 'Import configuration' to synchronize the policy package status
3) Out-of-sync:
Check this link for troubleshooting this status
https://community.fortinet.com/t5/FortiManager/Technical-Tip-FortiGate-is-Out-of-sync-on-Device-Mana...
4) Modified:
When the config status is modified, verify by checking the difference before pushing the changes to FortiGate:
Navigate to Device Manager - > Double-click on the FortiGate - > Configuration and installation - > Revision history - > Select revision - > View diff
To push these changes to the FortiGate:
Navigate to Device Manager - > Install - > Install Wizard - > Install Device Settings (only) - > Check the install preview
Policy-package status:
1) Conflict:
-
To update the configuration running on the FortiGate to FortiManager follow the below steps:
Retrieve: By retrieving, the complete configuration of FortiGate will be updated on the FortiManager’s device database.Device Manager - > Managed Devices - > Double click the FortiGate - > Dashboard - > Summary - > 'Configuration and Installation' widget - > Revision - > select the icon in front of that and Chose Retrieve
Import configuration:
Navigate to Device Manager - > Import configuration - > Check if the name of the policy is same - > Overwrite - > Check the interface mapping - > Next -
To push the configuration changes made from FortiManager to FortiGate install the configuration so the changes will be updated on FortiGate. Before following this step take the FortiGate configuration backup
Navigate to FortiGate - > Dashboard - > Admin - > Configuration - > Backup
Install:
Navigate to FortiManager - > Device Manager - > Install - > Install Wizard - > Install Policy Package & Device Settings - > Check the install preview - > Install
If any errors are seen in the preview review and fix that error before installing to FortiGate
2) Modified:
If the policy-package status is modified verify first by checking the difference before pushing the changes to FortiGate:
Navigate to Device Manager - > Double click on the FortiGate - > Configuration and installation - > Revision history - > Select revision - > View diff
To push these changes to the FortiGate:
Navigate to Device Manager - > Install - > Install Wizard - > Install Policy Package & Device Settings - > Check the install preview
3) Out-of-sync:
Check this link for troubleshooting the status
https://community.fortinet.com/t5/FortiManager/Technical-Tip-FortiGate-is-Out-of-sync-on-Device-Mana...
Troubleshooting: If users are still facing any issues stop till the preview and raise a case with the Fortinet technical support to troubleshoot the issue further and share the below debug
# diagnose debug application securityconsole 255
# diagnose debug app depmanager 255
# diagnose debug application fgfmsd 255 <FortiGate's IP>
# diagnose debug enable
# diagnose debug time enable
Install Wizard - > Select the FortiGate - > Stop till the preview ---> If users see any changes which are not expected configuration changes, do not install
To stop debugging:
# di de di
Related Link:
Technical Tip: How to troubleshoot the 'copy' error while install Policy
