Description
This article describes how to synchronize FortiGate’s configuration to FortiManager’s database.
Scope
FortiManager.
Solution
FortiGate’s configuration synchronization to FortiManager can be verified by the config and policy package status in the FortiManager.
Config status in FortiManager:
Config status:
1. Conflict:
Solution: To fix the conflict status in the FortiManager's config status follow the below steps
Navigate to Device Manager - > Double-click on the FortiGate - > Configuration and installation - > Revision history - > Select revision - > View diff
diagnose test deploymanager reloadconf <OID>
See Technical Note: Retrieve configuration file using CLI from a FortiManager.
Import configuration: To synchronize the ADOM database of FortiManager, import the configuration. Navigate to Device Manager - > Import configuration - > Check if the name of the policy is same - > Overwrite - > Check the interface mapping - > Next.
2. Auto-update:
For any configuration changes made on the FortiGate locally, it will automatically update the changes to the FortiManager’s device database. To enable this, navigate to System Settings - > Advanced - > Advance settings - > 'Configuration changes Receive from FortiGate' - > Set it to 'Automatically accept'.
From the CLI:
config sys admin setting
set auto-update enable
end
Note the user needs to manually 'Import configuration' to synchronize the policy package status
3. Out-of-sync:
See this article for troubleshooting steps.
4. Modified:
When the config status is modified, verify it by checking the difference before pushing the changes to FortiGate:
Navigate to Device Manager -> Double-click on the FortiGate -> Configuration and installation -> Revision history -> Select revision -> View diff.
To push these changes to the FortiGate:
Navigate to Device Manager - > Install - > Install Wizard - > Install Device Settings (only) - > Check the install preview.
Policy-package status:
1. Conflict:
To update the configuration running on the FortiGate to FortiManager, follow the steps below:
Retrieve: By retrieving, the complete configuration of FortiGate will be updated on the FortiManager’s device database.
Device Manager - > Managed Devices - > Double click the FortiGate - > Dashboard - > Summary - > 'Configuration and Installation' widget - > Revision - > select the icon in front of that and choose Retrieve.
Import configuration:
To push the configuration changes made from FortiManager to FortiGate install the configuration so the changes will be updated on FortiGate. Before following this step, take the FortiGate configuration backup:
Navigate to FortiGate - > Dashboard - > Admin - > Configuration - > Backup
Install:
Navigate to FortiManager -> Device Manager -> Install -> Install Wizard -> Install Policy Package & Device Settings -> Check the install preview -> Install.
If any errors are seen in the preview, review and fix that error before installing to FortiGate.
2. Modified:
If the policy-package status is modified, first verify by checking the difference before pushing the changes to FortiGate:
Navigate to Device Manager - > Double click on the FortiGate - > Configuration and installation - > Revision history - > Select revision - > View diff
To push these changes to the FortiGate:
Navigate to Device Manager -> Install -> Install Wizard -> Install Policy Package & Device Settings -> Check the install preview.
3. Out-of-sync:
See this article for troubleshooting steps.
Troubleshooting: If users are still facing any issues, stop til the preview and raise a case with the Fortinet technical support to troubleshoot the issue further. Share the output of the following debug commands with them:
diagnose debug application securityconsole 255
diagnose debug app depmanager 255
diagnose debug application fgfmsd 255 <FortiGate's IP>
diagnose debug enable
diagnose debug time enable
Install Wizard -> Select the FortiGate -> Stop til the preview -> If users see any changes which are not expected configuration changes, do not install.
To stop debugging:
di de di
Related articles:
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