Technical Tip: Registering a FortiAnalyzer/FortiManager-VM

Description

This article describes the process for registering the FortiAnalyzer and FortiManager VM and applying the VM license in order to unlock full functionality.

Scope

FortiManager.

Solution

To set up a FortiAnalyzer or FortiManager VM, licensing the VM is required.

1. Install the VM: Install the desired VM as required by the VM software. The console in the VM program can be accessed upon installation.

2. Configure IP Address: Once installed, an IP address and static route need to be set up to access the GUI. In this example, the FortiAnalyzer has the IP 192.168.1.100 going to a router with the IP 192.168.1.1. The selected IP could also be a non-routed one on port 4 for example 1.2.3.4 for security reasons or because using DHCP on FortiAnalyzer, as long as the IP exists on one of the system port interfaces.

config system interface
    edit "port1"
        set ip 192.168.1.100 255.255.255.0
        set allowaccess ping https ssh telnet http
    next
end

config system route
    edit 1
        set device "port1"
        set gateway 192.168.1.1
    next
end

3. Register VM: At support.fortinet.com, register the license provided by the reseller. After registering, a license file can be created. 
   Enter the private IP assigned to port1 on the FortiGate (192.168.1.100 in the example) Product Information screen, enter the IP address, and select 'Save'.

4. Download and Apply License File: Download the file of the support site and add it to the FortiAnalyzer or FortiManager through the GUI.  

• Log in to the GUI.

• Select Enter Dashboard -> License information widget -> Upload device License arrow, select the downloaded license file or move it to the drop page, and select 'OK'.

Once the License has been added and the system restarted, the FortiAnalyzer or FortiManager will be fully registered.

Note: If the user has decided to change the management IP address, the license will become valid due to an IP mismatch with the one configured in the Support Portal. The IP must also be changed in the portal, and the user customer must download the license and the entitlement files from the portal, then import them to the FortiManager or the FortiAnalyzer VM again.

Related articles:

• Troubleshooting Tip: Resolving a FortiCare and SSO pop-up error with FortiManager registration

• Technical Tip: License update for administrative IP change