Created on 08-27-2024 10:45 AM Edited on 09-04-2024 05:57 AM By Jean-Philippe_P
Description | This article describes how to resolve a known issue users might face in the topology view of Managed FortiSwitches. |
Scope | FortiOS. |
Solution |
Known issue #960240 impacts the topology view of the Managed FortiSwitches in the FortiGate web graphical user interface.
The topology view is accessible under WiFi & Switch Controller -> Managed FortiSwitch and displays the FortiSwitches managed by the FortiGate. When multiple FortiSwitches are interconnected via the inter-switch links (ISL), these ISLs may appear as dotted links (highlighted below) as shown in the below screenshot:
Each of these dotted links represents a disconnected link. However, this is a GUI issue as the management connection to the FortiSwitches on the other end of those links remains active.
This known issue is fixed in FortiOS v7.6.0 and will be fixed in FortiOS v7.4.5.
In case a similar issue is seen in the future, collect the below logs and raise a TAC ticket.
FSW# diag debug report FSW# show full-config
If the FortiSwitch has multiple inter-switch links, get the above output for each port.
Points 8 and 9 should be run simultaneously:
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