The ZTNA option is greyed out in feature ...

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 334797

Description

ZTNA Option is greyed out in feature visibility on FortiGate.

Scope

FortiGate.

Solution

This article describes how to resolve a scenario where System -> Feature Visibility -> Zero Trust Network Access is greyed out.

To enable it from GUI it needs first the below settings must be enabled from CLI:

config system global

set proxy-and-explicit-proxy enable

end

config system settings

set gui-proxy-inspection enable

end

After that, it can be enabled from the GUI:

In v7.4.4 or later, the ZTNA feature is not available in a lower-end model with 2GB RAM such as FortiGate and FortiWiFi 40F, 60E, 60F, 80E, and 90E series of devices and their variants, and FortiGate-Rugged 60F (2 GB versions only).

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Troubleshooting Tip: The ZTNA option is greyed out in feature visibility on the FortiGate

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