FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
akushwaha
Staff
Staff
Article Id 334797
Description ZTNA Option is greyed out in feature visibility on FortiGate.
Scope FortiGate.
Solution

This article describes how to resolve a scenario where System -> Feature Visibility -> Zero Trust Network Access is greyed out.


ztnaaa.png

 

To enable it from GUI it needs first the below settings must be enabled from CLI:

config system global
set proxy-and-explicit-proxy enable
end

config system settings
set gui-proxy-inspection enable
end


After that, it can be enabled from the GUI:

 

ztna11.png

 

In FortiOS 7.4.4 or later, the ZTNA feature is not available in a lower end model with 2GB RAM.